3103 Sales Associates PT & FT

MetroPCS Inc. was formed in 1994 to provide an affordable, simple to use wireless service for customers in metropolitan areas seeking an alternative to traditional landline or wireless service. Our rapidly growing company is seeking a Full Time & Part Time Sales Associate.The Sales Associate is responsible for the inside sales to new and current customers in the MetroPCS company owned retail stores. This position is also responsible for the administrative and logistics functions of setting up that customer to receive service from MetroPCS, Inc. This includes qualifying, explanation of features/functions/services, and setting proper expectations for fellow employees.The responsibilities include, but not limited to:•Greet customers in a timely and positive manner. Create a very positive sales/buying experience for the customer.
•Identify customer’s needs and provide information about the benefits of our service that can meet those needs.
•Simply, professionally and clearly explain and demonstrate our products, services, features and benefits relating to the customers needs, as well as, being able to troubleshoot customer service questions to help resolve all customer problems/concerns.
•Maintain files of existing and potential customers.•Maintain floor stocking levels, displays, etc.
•Perform sales tracking and related reports.
•Insure that all company policies are followed.
•Perform customer service activities as required.
•Reinforce the customer’s decision to buy and act always with honesty and the highest level of integrity.
•Accepting payments on customer accounts and doing exchanges/upgrades correctly.
•Balancing/reconciliation of cash drawer to meet company standards.
•Read and understand all current and new policies and procedures relating to store operations.
•Ensure work schedules are adhered to.
MetroPCS offers a great work environment, as well as:Paid Vacations and Holidays
Flexible part time schedules
Competitive base pay
Monthly bonus potential
FREE monthly MetroPCS calling plan
Discounts on products (handsets/accessories)
401K plan
Growth opportunities!
REQUIREMENTS
Education/Experience:High school or GED equivalent; plus 1-2 years sales experience in a retail environment with a proven track record for generating sales and delivering excellent customer service. Bilingual (English/Spanish) is preferred. Candidates with experience in the wireless industry as well as those that have worked in a high-volume retail store will receive top considerationOnly candidates who meet all of the above requirements will be considered. INTERESTED CANDIDATES MUST SUBMIT SALARY HISTORY, RESUME, and FULL REFERENCES IN WORD FORMAT FOR CONSIDERATION.Our rapidly growing company offers a competitive benefits package and a great work environment. Visit us at www.metropcs.com to learn more about our exciting history.EOE