Dining Room Manager - DuPont Country Club

DuPont is a science company. We bring science to the market place in ways that benefit people and generate value for our shareholders. Our five major growth platforms in the new century are DuPont Agriculture & Nutrition, DuPont Performance Materials, DuPont Safety & Protection, DuPont Coatings & Color Technology, and DuPont Electronic & Communication Technologies. At DuPont, we help create the future through science and technology. Professionals in science, engineering, business and information technology are at the heart of this creative process. As one of the most innovative companies in the world, DuPont is looking for professionals who have deep desire to work at the leading edge of their fields such as material science, electronics, biotechnology, polymers, chemicals and agricultural chemicals, finishes and fibers, to further our global leadership in these areas.



About the DuPont Country Club





Since its opening in 1920, The DuPont Country Club has earned the reputation of being one of the finest venues for events in the region.











Nestled within the historic Brandywine Valley, the Country Club is surrounded by three lavish golf courses, indoor and outdoor tennis courts and a fitness center. In the Main Clubhouse, the Club boasts two ballrooms, eight banquet rooms and our Legends Bar and Grille- all of which are beautifully furnished and offer unique settings for any kind of corporate or social event.











Address: 1001 Rockland Road, Wilmington, DE 19803











The Dining Room Manager will assist the DuPont Country Club members and guest efficiently, courteously, and professionally while overseeing the dining operations of the club to deliver exceptional service and a positive experience in line with our quality standards and Club Mission.







Key Responsibilities of the Dining Room Supervisor include the following:

Direct support of the Food and Beverage Manager in operating a high quality/diverse food and beverage operation

Oversee all appropriate ongoing training to ensure consistency and growth of the business, assure a high standard of staff appearance and cleanliness of the dining room and bar areas.

Develop, market, implement, and oversee programs and dining events to increase revenue and member appreciation while monitoring and operating the business within budgetary targets



Additional responsibilities include:





Reinforce DuPont Core values daily while achieving the Club Mission



Supervise all aspects of the dining rooms and bar



Schedule for dining shifts and controls labor according to business



Take reservations and checks table reservation schedules, greets and seats members and guest



Create floor diagrams and station charts



Supervise dining room staff to assure proper service and service standards are met



Involved with F&B Manager to Hire, Train, Supervise, and evaluate dining and bar staff

Provide appropriate reports concerning employee's hours, schedules pay rates, job changes, tip pools, etc



Serve as a liaison between dining room and kitchen staff



Assure the correct appearance, cleanliness, and safety of the dining room areas, equipment, and fixtures. Quickly resolves all maintenance issues by working and communicating with the maintenance or house services departments



Make suggestions about improvements in the dining/bar service procedures and design



Produce daily/meal period revenue analysis/controls and other reports. Enforces daily cash and charge receipt procedures



Assure that the dining room, bar, and other club areas are closed according to the closing procedures and are secure



Maintain an inventory of dining room and bar items



Produce daily storeroom orders for perishables and staples needed for dining operation



Develop and maintains the dining room reservation system



Develop and implements an on-going marketing program to increase food and beverage sales Develops and controls the revenue control system



Monitor dining room/bar labor and supplies budget.



ADDITIONAL INFORMATION:











Overtime may be required to meet the needs of the customer. This position may require work during evenings and weekends. Must be able to work with individuals and teams of a diverse background






























REQUIREMENTS








Proven ability to create member offerings in a country club setting that enhances membership value



Proven ability to interact with publishing/marketing staff as well as operational and culinary organizations to create and bundle offerings.



Proven knowledge of wine, wine lists, and training of delivery of beverage offerings in a dining setting.



Proven ability to oversee the orchestration of a la carte dining sequence and oversight of floor leadership in a dining room.



Degree in hotel/hospitality management and 3 years of industry experience



Excellent coaching and counseling skills



Proven experience with club members and a country club board, committees and social driven initiatives in a club setting.



Oversight of wait-staff, beverage staff, and assistants. Proven ability to train according to written standards Ability to communicate both verbally and in written form, presentation skills and business review interaction.



Proven interaction with Human Resources regarding all employees in organization and ability to recruit and retain utilizing both company resources and community contacts to maintain quality staff.



Background of marketing of member/dining events in operation with culinary and publish/marketing staff.