Research Specialist

Employee Type: Full Time Regular (R) Job Description: Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 46,000 employees in 500 offices in more than 120 countries. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon’s account and relationship managers form a comprehensive perspective of our clients’ organizations, matching our expertise to their business strategy.Currently, we have an exciting career opportunity for a Research Specialist in our Owings Mills, MD office.DUTIES AND RESPONSIBILITIES:
Research service requests and takes appropriate action. Research and reconcile open discrepancies. Monitor and address Accounts Receivable Reports. Perform Reconciliations.
Send Service Requests to transaction group for processing (check requests etc. Monitor and address credit balances. Perform other duties as assigned.SPECIAL SKILLS:
Solves problems: Using research skills, resolves questions from all disciplines; and uses all available tools to bring closure to the open issue.
Applies job and technical knowledge: Understands job expectations and applies accounting/finance knowledge skills, and abilities in the appropriate situations.
Commits to quality and exhibits an attention to detail. Understands scope of task/project assigned and ensures quality during all phases up to and including task resolution without overlooking details.
Acts with integrity: Demonstrates consistency between words and behavior; consistently behaves in a manner that maintains and enhances Aon’s reputation for ethical dealings; commits to and accepts accountability for results, obligations and standards of conduct; and has the courage to speak up for clients, employees and shareholders interests.
Commitment to client service: Proactively assesses, identifies, and responds to the needs of internal clients, ensures they are addressed quickly and accurately. Consistently meets or exceeds service expectations. Establishes and achieves agreed upon measures of client satisfaction. Places the needs of the business and clients above personal needs when necessary.MINIMUM EDUCATION:
Minimum education required: High School Diploma or GED, Associates Degree (AA) or equivalent from 2 years college or technical school; or one or more years related experience and/or training; or equivalent combination of education and experience.MINIMUM WORK EXPERIENCE:
1-2 years of related work experience
Insurance experience a plus
An understanding of entry level accountingBENEFITS: Aon offers: Competitive Compensation, Exceptional Benefits, Continuing Education & Training, A Unique Internal Advancement Program, and Tremendous Potential with A Growing Worldwide Organization.For more information about Aon Corporation, visit our website at