Cosmetics Sales Manager: Northwest

Sales Manager

Overview:As a Sales Manager you will guide the success of a $3M to $5M dollar department. At Macy's, we strive to create a culture where helping customers is the primary focus of all executives and associates. The Sales manager is the key driver who delivers sales, distinctive presentation and credit marketing results by consistently shaping associate behaviors through training, coaching and celebration. This first level management position leads to a number of career paths including Group Sales Manager, Merchandising, Operations, Human Resources or Loss Prevention.Key Accountabilities:Sales - Results MatterDrive and exceed sales goalsRole model exemplary service and selling capabilityEnsure accuracy of promotional sets; communicate advertising information to associatesUse merchandising reports to review business results and take appropriate action to capitalize on business strengths and impact deficienciesPartner with store senior merchant and regional merchandise manager to plan and execute floor moves, merchandise placement and sales promotion set upParticipate in operational tasks (e.g. markdowns, RTVs, transfers) as requiredManage physical inventory process and ensure that shortage prevention initiatives are executedService - Customers FirstSpend 75 - 80% of the work week on the selling floorMaintain high customer readiness standards: deliver a clean, neat and easy to shop store environmentManage selling floor and fitting room recovery and merchandise fill-in process.Coach associates to provide an outstanding shopping experience to all customers and achieve credit solicitation goals by performing service observations dailyEnsure optimum sales floor coverage to support anticipated business by effectively managing eSchedule responsibilitiesLead service initiatives throughout the store as zoning manager or executive on duty as required during night and weekend shiftsTrain associates on service skills, selling capabilities and product knowledgePeople - You CountRecruit and hire service minded, results oriented sales associatesCreate a positive, inclusive work environment that results in retention of the best people and turnover reductionPrioritize open door communication with all associates and resolve issues promptlyTrain, motivate and develop associates to their fullest potential through daily coaching and monthly touch basesMonitor and address performance issues on a timely basisEnsure that all procedures, policies and shortage awareness programs are understood and followed by associatesSupport company diversity initiatives and act as a positive change agentLead associates in support of community service opportunitiesSkills SummaryA minimum of 1 to 3 years retail management, or 1 to 3 years in a leadership/supervisory position in a related service industry e.g. banking or hospitality industryAbility to empower and develop a teamAbility to collaborate and function as a member of a teamAbility to execute plans and strategiesStrong leadership, interpersonal and communication skillsStrong organizational skills and the ability to adapt quickly to changing prioritiesAbility to anticipate and solve problems, act decisively and persist in the face of obstaclesCommitment to exemplifying the highest integrity and professional business standardsMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
REQUIREMENTS
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