Technology Program Manager

JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients.



As a Technolgy Program Manager, you will work with the business and technology leadership in defining, prioritizing and achieving strategic objectives, defining short and long term objectives for projects/platforms. Regularly communicate status of program to all impacted stakeholders. Develop and manage program charter and business case. Clearly define program objectives, lead the development of the implementation plan, and oversee the execution of that plan. Provide the business management team with constructive feedback as it pertains to project or overall program performance. Apply knowledge of technical trends and vendor practices in Program/Project Management to ensure successful delivery of the program. Ensure compliance of application development activities with audit and information risk policies. Act as an interface with internal and external audit groups. Ensure process capability, control and improvement by developing and implementing relevant quality assurance procedures. Analyze project risks, costs, and benefits and make s relevant recommendations to business and technology leadership team. Develop processes and tools that encourage continuous performance improvements. Analyze potential outside applications of in-house technologies, identifying those that have high potential for patents and commercialization.

You will establish and maintain working relationship with: technology management, business management, program sponsors, vendors, and business clients. Act as a communication channel between Technology and the business for ongoing program management status and issues, opening up communication channels, coordinating messages and setting business expectations. Manage workload of Project Managers proactively identifying and resolving issues that would present a risk to on-time implementation of the program/project. Play a major role in performance management. Develop, train, and coach team members. Promote effective teamwork and manage interpersonal issues.





If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase. Further information about careers at JPMorgan Chase can be found on our website: www.jpmorganchase.com.
REQUIREMENTS
College degree, specialized training, or equivalent work experience. Minimum 10 years of IT Project Management experience, or relevant business or team leadership. Experience with projects in multiple technologies, functions (e.g. transaction management, risk management etc.) and industries. Experience managing geographically distributed and culturally diverse work-groups. Knowledge of outsourcing methodologies and operating models. Experience in working with Outside Service Providers. Excellent oral and written communication skillsJPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V