PUBLIC ASSISTANCE ELIGIBILITY SPECIALIST
DEPT. CHILDREN & FAMILIES
ECONOMIC SELF SUFFICIENCY SPECIALIST I
This is work determining eligibility for public assistance programs to include Medicaid, food stamps and cash assistance. Duties may include but are not limited to the following: reviewing applications for completeness, maintaining and updating information on clients using the FLORIDA computer system, interpreting rules and regulations applicable to eligibility requirements, communicating effectively with internal and external customers, assisting clients in obtaining required documentations, reviewing and verifying data for discrepancies and validity and reconciling errors or inconsistencies, acquiring and maintaining a working knowledge of laws, regulations, policies, standard or procedures related to programs, collecting data and compiling and organizing information, interviewing clients either face to face or on the phone to gather and collect data on the applicants and their household members.
KNOWLEDGE SKILLS AND ABILITIES:
Ability to work independently, skill in using the computer, ability and skill in typing quickly and accurately, ability to adapt to change, ability to multi-task, skill in communicating effectively with clients and co-workers, ability to learn policies and procedures and apply appropriately
Immediate openings for St. Petersburg and Largo, later openings for PASCO, HILLS.
$1000.77 bi-wklyREQ: Bach degree, or exp. determining eligibility, investigating,
interviewing, counseling, recruiting or cust. service in Call Center can sub.
yr-for-yr for college.Email resume to[Click here for email]EEO/AA EMPLOYER
Source - St. Petersburg Times
A bachelor's degree from an accredited college or university. Or, paraprofessional experience in a position where the major responsibility was determining eligibility, conducting investigations, conducting interviews, providing counseling, recruiting, providing customer service in a call center or claims taking in a social service program can substitute on a year for year basis for the required college education.
Must take a math/reading comprehension work sample and attain a passing score. If hired this position, the first 6 weeks will be spent in a classroom in Largo learning the rules and regulations that govern the public assistance programs. During training you will be tested on the material that you are studying and must make a score of 75 or higher on each test to continue employment.