Print and Document Manager, Westlake, OH

Unprecedented customer service and unrivaled innovation make OfficeMax the one to beat in the office products marketplace. With over $8 billion in sales, over 40,000 associates and almost 1,000 superstores, 25,000 products and a range of business services, only OfficeMax is qualified to meet the needs of enterprise-level, mid-size and small businesses, and individual customers.

Is your thing a great long term retail management career with a fast growing Fortune 300 retail leader? Or maybe it is a higher quality of work life and environment compared to other companies that values our team members and recognizes and rewards for their success! How about some of the best training and development opportunities to get you to where you want to go in your career further and faster? We seek sales and customer service focused retail management leaders to develop a strong retail team to WOW our customers by driving a proactive sales culture emphasizing relentless customer service, knowledgable team members, and a commitment to our communities across the nation and beyond.



The role of the Print & Document Services Manager is to ensure OfficeMax customer service standards are maintained so every customer is 100% satisfied and to contribute to associate development via training, communication recognition and support. Additional duties include manage the print-for-pay process from order acceptance to completion, maximize sales by assisting in the development of sales-oriented supervisors and hourly associates, mobilizing a consistant canvassing program, assist in managing payroll, sales, budgets and the annual pereformance review process, monitor operational reports, analyze P&L statements and assist in developing and implementation of strategic action plans to control shrink and other controllable expenses, maintain open communication with vendors and ensure all safety procedures are followed. REQUIREMENTS
Retail Management candidates should possess a minimum of 3-5 years retail management experience. A passion for relentlessly driving sales and profit by offering the BEST customer service A solid track record for recruiting, training, developing, motivating, and leading a diverse team to success. The Print & Document Services manager must demonstrate teamwork, professionalism and achievement of high levels of productivity. Manage multiple projects/rasks and meet all deadlines, maintain established productivity standards. Achieve established performance goals. Effectively manage high volume copying/printing, binding/finishing.