Web Globalization Manager

In this position, the individual will manage the day-to-day relationship with new globalization agency, refining their process and assuring they are delivering on objectives. Depending on hiring timing, could be involved in RFP process. Defining, implementing and maintaining best-of-class processes, procedures, and tools that will assist with the initial localization as well as ongoing updates. Manage language roll-out, including testing and quality assurance. Provide best-practices experience to streamline the development of web navigation, localization processes, internal coordination and vendor management. Drive localization schedule within budget, on time, and with measurable results. Provide business requirements for web architecture to support the initiative. Understand local business needs to assure appropriate and effective localization/translations of site, both at the initial localization and through ongoing localization procedures. Develop alliances with corporate and regional departments to determine requirements, prioritize responses and manage expectations. Working closely with in-country Marketing Managers and US Product Management, Product Marketing, Project Management as well as development teams (engineering, design, and content) to ensure localization efforts for international releases are successful. Generate, develop and execute strategies for ongoing improvement of key aspects of each site to globally represent the region including regional product representation, corporate information, customer service and eCommerce sites. Define and report on relevant web metrics for regional sites to reflect the effectiveness of our local traffic drivers and navigation. Add measurable value to regional businesses via online strategies that are regional-appropriate and innovative.
REQUIREMENTS
This position requires a Bachelors degree, Masters preferred, ideal subjects of study: business, language, localization or translation. This position also requires 5 - 10 years of worldwide localization management experience, at least 5 in online localization, demonstrated through samples (EMEA, Asia Pacific, Japan). Experience with identifying architecture and infrastructure requirements to support increasing and evolving localization needs. Experience with vendor management, establishing budgets and tracking expenditure. Strong project planning and prioritization skills with knowledge of project management methods and software. Excellent verbal / written communication and analytical skills and the ability to work well within a diverse geographically distributed, multicultural environment and with varying levels of management. Ability to thrive under pressure and function effectively in a fast paced environment providing strong leadership skills and manage multiple projects simultaneously. Experience in providing best-practices in globalization solutions. In depth knowledge of Translation Memory Tools and Translation Management Systems.The ideal individual must have proven ability to achieve results in a fast moving, dynamic environment. Excellent communication (written and verbal) and organizational skills. Managing multiple projects simultaneously. Ability to coordinate priorities and initiatives. Outstanding management skills, including diplomacy, clear communication style and employee development. High level of skill in developing, mentoring, empowering, managing, and supporting staff. Excellent planning and problem solving skills with the ability to work in a fast paced and limited resource environment. Dynamic, motivated, and results oriented creative thinker.SanDisk offers a highly competitive compensation package and great benefits, which include Stock Options, ESPP, matched 401 (K), comprehensive insurance and tuition reimbursement. SanDisk is an equal opportunity employer