Product Manager, Technical Product Implementation

Title: Product Manager, technical product implementation
Location: Metro NY
Salary range: $80-90,000Major Accountabilities:
We are looking for project mangers to work hand in hand with our clients on the technical implementation of new payment technologies. If you have experience in the card/payments business (at a merchant or issuer), enjoy building relationships with our clients (national retailers and sports venues) and enjoy travel, please contact me as soon as possible. Travel component is up to 40% of the job and may require some weekend commitments for sporting venues.Major Accountabilities:Manage the successful member implementation of new and existing products. The role includes project management, technical set-up and testing. The role communicates directly with member clients and Sales teams on a regular basis including leading program kick off meetings, regular project calls, participating in quarterly review meetings and annual planning meetings. Ability to apply tactical knowledge of program capabilities and best in class practices to ensure accurate and timely product implementation.Accountabilities:Implementation Specific 1. Participate in the sales process, interfacing with the Member Team, Product Sales Specialists, Product Management, Systems and Operations groups to understand client requirements and develop Product, Systems and Operations solutions. 2. Provide Subject Matter Expertise during member discussions and support the Sales and Consulting teams during sales and pre-launch activities. This includes travel to member sites to make presentations and facilitate technical discussions.3. Lead all technical, program implementation and solutions brainstorming with Member Teams, Product and Client.4. Conduct all new member and new program implementation kick-off meetings. 5. Direct all member communications regarding each implementation.Planning Specific1. Develop and maintain product implementation templates for use in implementation process.2. Support the Sales and Member Teams with subject matter expertise on an ad-hoc basis to ensure both are able to address all member issues during discussion/sales cycle.3. Maintain continuous link to Product development to ensure Product specific Subject Matter knowledge is current.Key InterdependenciesThe incumbent will need to work closely with all region Segment Leader, Member Relations teams, Product Development and Product Sales Specialist, Strategic Operations and technical GTO staff, and (as appropriate) other corporate function managers and support personnel to ensure effective implementation of all key accountabilities. The ability to build and maintain strong, positive working relationships will be essential to the incumbent's success.Experience/Education:
Experience Required:EducationBS Degree; exposure to finance, marketing, operations and general management principles.Basic Skills/ExperienceThe ideal candidate will be an experienced project manager with a demonstrated record of success in managing multiple projects with external and internal customers simultaneously. Excellent written and verbal communication skills. Moreover, the successful incumbent will have an in-depth knowledge of card businesses. Previous credit/debit/private label card, acquirer, merchant, terminal processing or related services experience preferred. 5+ years in the card related industry preferred. 8+ total years in the financial services industry preferred. Travel will be required 30-40%SupervisionGeneral direction; must be able to act independently.Special ConditionsIndividual must be competent to analyze business needs and develop a course of action that differentiates technical components from business components and organize a solution process that includes appropriate cross-organizational participation
REQUIREMENTS
Product Manager, technical product implementation