OUTREACH SPECIALIST

Improving the Lives of Families through
Child Care Services, Research, and Advocacy since 1980

Crystal Stairs is one of the largest private non-profit child development corporations in the State of California. We help families locate affordable and appropriate childcare through a variety of services, working with childcare providers, educators, advocates, and community members to positively impact the lives of over 25,000 children per year.

As an Employer-of-Choice, Crystal Stairs is proud of our cordial, collegial work culture. We are committed to creating a family-friendly environment and encouraging employees to achieve work-life balance. That’s why we offer your choice of flexible work schedules, with a paid lunch break: four 10-hour day workweeks, four 9-hour days, and one 4-hour day, or a five 8-hour day workweek.

You’ll receive 2 weeks paid vacation to start, 3 weeks after 3 years, and 4 weeks annual vacation after 5 years. You’ll also receive 3 personal days per year, 8 holidays, and a paid holiday break between Christmas and New Year’s which serves as an extra, “mini vacation”.

Our outstanding benefits include 100% employer-paid HMO health and dental plans, 80% employer-paid PPO health and dental plans, and vision and employee assistance plans. We offer employer-paid life insurance, and optional supplemental life/dependent life insurance, as well as flexible spending accounts for health care and dependent care expenses. We also offer a 403b plan for new employees, and a 401k (with employer match & profit sharing), with 100% vesting after just four years.

If you’re ready for an enriching career, one with meaning and challenge, then Crystal Stairs is for you. Our mission— to Make Crystal Stairs the Premiere Child Care and Child Development Agency in California—is not an easy one. Yet, within it you will find significant achievement, satisfaction and reward. Ready to make a difference? Join us!

OUTREACH SPECIALIST

What We’re Looking For:

We seek an experienced Outreach Specialist who will assist with the implementation of the department’s outreach strategies. In this role, you will conduct outreach presentations and activities at various local events, community agencies& businesses. You will also identify and initiate contact with local business and agencies in order to secure permission for the display of enrollment materials.

Other duties include responding to staff and parents requests for information or services; provide supportive and referral services to families regarding child care options and other community resources. Perform childcare orientations at county/government Regional offices, One-Stop/Work-Source Centers; acts as a liaison with agencies.
REQUIREMENTS
Experience, Knowledge, Skills and Abilities You Should Possess::

KNOWLEDGE:
Must have excellent communication, customer relations and presentation skills. Requires analytical and problem solving abilities. Requires considerable accuracy and ability to produce in a timely manner. Must be flexible and able to multi-task while working in a collaborative, team environment with a positive attitude. Must have ability to work with diverse groups.

Requires the exercise of some independent judgment and discretion in analyzing facts and circumstances and in the determination of actions to be taken within the limits of standard practice. Involves application of broad knowledge of contract funding terms and CSI policies and procedures.

EDUCATION:
Bachelor of Science/Arts degree from an accredited university or equivalent. Related work experience in case management/human services/client/vendor management/child development may be substituted for college level education.

EXPERIENCE:
Experience working with families receiving subsidized child care or other social support services. Experience in marketing, outreach or sales would be applicable.

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Please log onto our website to learn more about who we are and the work that we do at:
www.crystalstairs.org