Marketing Analytics/Reporting Manager

About us:
If you're looking for a work environment that challenges your mind, rewards your accomplishments and recognizes the value you can add to the team, then Qwest may be the company for you. At Qwest, you'll have the opportunity to learn more than a job; you'll develop a career.Job Classification: Full Time RegularBusiness Unit: Corp Comm & MktgJob Function: Marketing-Advertising-Public RelationsCareer Path: Management OpportunitiesJob Description:
Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video, and data services. The company's employees are committed to the "Spirit of Service" and providing world class services that exceed customers' expectations for quality, value and reliability. Customer satisfaction and winning customer’s continued business and loyalty is what helps make our company what it is today! Title: Lead Marketing Professional (MK0046) - Marketing Analytics/Reporting Manager Work Group: Corp. Mktg/Advertising Classification: Regular Full-Time Location: 1801 California St Denver, CO Typical Work Hours: Employees are scheduled to work at least forty (40) hours per calendar week Job Summary /Responsibilities: This position is responsible for supporting Marketing’s high level objectives for acquisition, retention, cross-selling, and profitability by identifying, designing and implementing advanced analytic/reporting projects. This entails partnering with Customer Relationship Management to align analytic/reporting priorities with overall contact strategy and Market Research to ensure that strategic initiatives deliver actionable customer insight. Essential Functions Interact in a dynamic, team-based work environment to achieve company goals, exceed management expectations and develop analytic and interpersonal skills. Maintain close relationship with clients to understand their business objectives. Build automated reports and analytic tools to aid key decision makers in their processes. Provide tactical marketing and analysis support to clients including: extensive customer profiling, segmentation, customer lifetime value analysis, holistic customer business views, and in-depth campaign assessment. Utilize the database to proactively surface relevant analysis and opportunities to support client's key business objectives. Serve as a team member on complex, strategic reporting projects ensuring high quality deliverables and relevant recommendations. Proactively identify opportunities to generate revenue and cut costs by identifying potential new markets, monitoring customer shifts, purchasing patterns, etc. Summarize analytical data into user-friendly reports translating highly technical, detailed data into appropriate recommendations for marketing execution. Partner with other resources (inside and outside the company) as necessary. Assume other responsibilities as requested. Basic Qualifications, Skills and Education: § Significant experience developing business intelligence applications, internet applications/reports and MS office automation. § Minimum of Two years of direct marketing experience. § Superior analytical skills with the ability to distill data into relevant customer insights. § Demonstrated project management and organizational skills. Ability to handle complex projects in a multi-tasking environment, meet deadlines and interact with individuals at all levels within the organization. § Demonstrated communication skills (both written and oral). § Self motivated with the ability to complete assignments with minimum supervision. § Ability to work both independently and as part of a team. Preferred Qualifications, Skills and Education: § Degree in Statistics, Mathematics or other relevant quantitative field. § Recent experience using SAS. Take the next step to a great career with Qwest! Please submit your resume via this website. Qwest Corporation is an Equal Opportunity Employer. Any Offer of employment is contingent upon the results of a pre-employment drug test and background check.As a dedicated employee, you are one of Qwest's most important assets. You are committed to serving the customer and in return, we are committed to serving you. Your efforts and contributions are rewarded every day through highly competitive compensation and benefit programs, including:Medical OptionsDental OptionsVisionLifeInsuranceReimbursementAccountsEmployee Stock Purchase Plan401(k) PlanVacation and Paid Holidays
REQUIREMENTS
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