Internal Communications Manager - Field Operations

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP’s subsidiaries are among the nation’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.Deloitte Touche Tohmatsu is an organization of member firms devoted to excellence in providing professional services and advice.  We are focused on client service through a global strategy executed locally in nearly 150 countries.  With access to the deep intellectual capital of 120,000 people worldwide, our member firms (including their affiliates) deliver services in four professional areas: audit, tax,
financial advisory services and consulting. They serve over one-half of the world's largest companies, as well as large national enterprises, public institutions, and successful, fast-growing global growth companies.
 
Deloitte Touche Tohmatsu is a Swiss Verein (association), and, as such, neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other's acts or omissions.  Each of the member firms is a separate and independent legal entity operating under the names "Deloitte", "Deloitte & Touche", "Deloitte Touche Tohmatsu" or other related names.  The services described herein are provided by the member firms and not by the Deloitte Touche Tohmatsu Verein.  For regulatory and other reasons certain member firms do not provide services in all four professional areas listed above.
 
The U.S. Communications team within Deloitte Services LP has an opening for an internal communications professional focusing on National Field Operations programs and initiatives having
both strategic and tactical responsibilities. The key performance objective of this position is the ability to simultaneously manage and coordinate a number of complex internal communications initiatives within stringent timelines. These initiatives support the overall key strategies and objectives of Field Operations.
 
This person will report to the Internal Communications Leader for Field Operations.
This position will be based in San Francisco.
 
Duties and Responsibilities:
- Work directly with Field Operations Internal Communications Leader and key Field Operations initiative leaders on communications initiatives developing and implementing internal communications strategies and tactical approaches, including writing specific communications that support existing service satisfaction and service culture programs
- Primarily focused on planning, developing, and implementing internal communications strategies, tactics, and metrics for a number of key initiatives
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Advising on internal communications strategies and tactics' best practices - Minimum of 5-8 years relevant communications experience
- Professional services industry experience desired
- Degree in Communications, Marketing, English or Business with expertise in communications practices desired
- Extensive experience in corporate internal communications
- Requires minimal supervision, strong independent thinker
- Superlative project management and organizational skills
- Works well under pressure and can effectively and professionally handle tough issues
- Thorough understanding and expertise in product design for all forms of internal communications media - digital, magnetic, non-electronic and human media
- Expertise in measuring the effectiveness of different internal communications strategies and approaches
- Knowledgeable in communications software needed to perform the function: all aspects of Microsoft Office and ancillary
tools, working knowledge of Web-based communication tools, etc.
- Internal candidate who has intricate knowledge of the Deloitte Services organization strongly desiredDeloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names “Deloitte,” “Deloitte & Touche,” “Deloitte Touche Tohmatsu,” or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the
subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.
REQUIREMENTS
Please see Job Description