PDS Supervisor, Elyria, OH

Unprecedented customer service and unrivaled innovation make OfficeMax the one to beat in the office products marketplace. With over $8 billion in sales, over 40,000 associates and almost 1,000 superstores, 25,000 products and a range of business services, only OfficeMax is qualified to meet the needs of enterprise-level, mid-size and small businesses, and individual customers.

OfficeMax Print and Document Services (PDS) is seeking customer focused individuals who are interested in putting their professional know-how to work with an industry forerunner. We are one of America's fastest growing companies, offering the latest in digital printing technologies and production services.



We currently are recruiting for: Print and Document Services (PDS) Supervisor.



The successful candidate will enjoy working with customers in a fast paced environment and producing high quality products on a deadline. OfficeMax PDS is dedicated to providing the perfect customer experience, which includes producing consistent high quality products and services. Some prior experience in the printing industry is required, supervisory experience is a plus. OfficeMax PDS provides extensive training through a variety of resources including hands-on, web-based and on-site vendor training.

Duties include: Consulting with customers to determine needs and designing creative solutions that meet or exceed the customer's expectations; accurately documenting and pricing customer orders; positively contributing to the customer's shopping experience by providing high quality, accurate products and services in a friendly, efficient and timely manner;
operating and training on a wide variety of equipment; scheduling, managing and tracking production flow; creating proofs for customer orders; maintaining equipment and supply levels; and ensuring communication between shifts.



OfficeMax offers great benefits and competitive pay in a fast FUN environment.



About OfficeMax
OfficeMax is a leader in both business-to-business and retail office products distribution with over $8 billion in sales. We deliver an unparalleled customer experience -- in service, in product, in time savings, and in value - through a relentless focus on our customers. We provide office supplies and paper, print and document services, technology products and solutions, and furniture to large, medium and small businesses and consumers. Our customers are served by more than 40,000 associates through direct sales, catalogs, Internet, and almost 1,000 superstores.
REQUIREMENTS
Must be 18 years of age or older.High school diploma or equivalent required, some college preferred.Ability to operate computer systems relevent to all aspects of store operations.Able to work full-time hours on a variety of day/evening shifts including weekends.Able to lift and carry up to 55 pounds on a regular basis.Have prior successful experience as a print-for-pay associate.Some supervisory experience preferred.Effectively interact with customers and be capable of handling customer inquiries and issues. Able to provide resolution in a courteous and professional manner.Demonstrated attention to detail and the ability to maintain composure while supervising multiple tasks.Able to use electronic communication devices during all working hours requiring a headset or device on/in the ear.