Supports Coordinator-PersonLink

Individual and Family Service Systems

Date Available: Immediately

The Supports Coordinator will provide services for individuals with mental retardation and their families. The Supports Coordinator is primarily responsible for coordinating services based upon the development and implementation of an Individualized Service Plan (ISP) process for each eligible individual. This position reports directly to a Program Supervisor.

Responsibilities:

* Meet with new individuals, and their families as appropriate, within one week of assignment to explain mental retardation services, obtain consents and begin the development of an ISP
* Coordinate system specific required paperwork and documentation such as written consents and permissions, and procedural safeguards as required
* Make referrals to qualified support and service individuals and organizations and other appropriate resources to provide services as listed on each ISP within 24 hours of completing the ISP
* Make continuous referrals every 5 days until a provider for each service listed on an ISP is obtained and when providers for new services are needed
* Monitor the ISP with the individual at least quarterly but preferably once a month
* Facilitate the completion of an ISP review as required
* Document progress notes and monitoring screens weekly, at a minimum, from the time of assignment until all services on an ISP have started or if interruptions in services occur
* Collect all required data and complete all required HCSIS, MRS and PHMC documentation and reporting requirements
* Support and empower individuals to participate in their home and community and other support resources
* Advocate for individuals and their families within and outside the mental retardation system
* Facilitate ISP, Reviews and Monitoring activities and meetings
* Attend meetings, trainings and conferences as required
* Complete other duties as assigned
__________________________________________________

Please be sure to visit our website for more information on our company. www.phmc.org
REQUIREMENTS
Skills:

* Excellent organizational and time management skills
* Excellent verbal and written communication skills
* Excellent interpersonal skills
* Ability to understand and follow policies and procedures
* Excellent analytical and problem solving skills
* Good skills with typing on computer keyboards and electronic programs

Performance Criteria:

Quality
* Complete ISP without errors
* Complete ISPs, reviews and monitoring according to established timelines
* Ensure services start in a timely manner
* Ensure that interruptions in services are resolved in a timely manner
* ISP monitored once a month
* Reviews held on time
* Annuals held on time
Quantity
* 100 hours of direct service each month
* Maintain active case load as defined
Work Habits
* Case notes and activity logs current each week
* Monitoring screens current each week
* Discharges current to within 48 hours
* Good faith procedures followed as needed
Relationship with people
* Facilitate ISP meetings
* Facilitate review meetings
* Have monthly contact with all service and support providers as needed
* Have monthly contact with individual
Initiative
* Locate community resources to support person at home and in their community
* Integrate services and supports with people, places, routines and activities that are meaningful to the person being served
* Assist individual and their family with non-Mental Retardation supports
* Assist individual and family with medical issues
* Assist individual with environmental issues such as housing, job employment, other benefit programs, mental health and substance abuse services

Experience:

A minimum of one year relevant work in supports/service coordination, case management and one years work experience in one or more of the following human services fields is required: working with individuals with physical, sensory and developmental disabilities; mental health or education. Skills in Spanish and other second languages, ASL and other cultural or adaptive areas are also preferred.

Education:

At a minimum, supports coordinators should have earned a Bachelor's degree in an area of human services or sociology, political science, criminal justice, nursing, counseling or education and have a minimum of one year relevant work experience.

Salary:

Starting salaries vary and are based according to level of education, work experience and skills.
__________________________________________________

Please send your resume and cover letter to:

Jacqueline Cartagena
Fax: 267-295-3855 or 267-295-3856
__________________________________________________

Candidates in the Tri-State area (PA,NJ,DE) are welcome to apply.