Program Manager

MAKE A DIFFERENCE!

AIRES provides a variety of small group residential facilities, day programs, foster care, life-skills training, vocational training and rehabilitation and in-home services for adults and children with special needs in Arizona.

A non-profit organization established in 1978, AIRES (pronounced air-eez) has been recognized for its innovative services by the President's Commission on Mental Retardation, the Governor's Council on Developmental Disabilities, Best Practices for the State of Arizona and the American Network of Community Options and Resources.


Program Managers (PMs) supervise the delivery of services to children & adults with developmental disabilities, as well as the elderly. Our mission is to help our consumers live happy, healthy, and fulfilling lives. Depending on the needs of the consumers, PMs provide assistance with living skills development, health maintenance and medication administration, personal care, and behavioral development.
PMs supervise and work alongside DSPs in a number of settings including Group Homes (small residential homes that serve 2-5 people), Day Programs (living skills & pre-employment training), Home & Community Based Services (in-home care and supports), and Vocational Rehabilitation (vocational skill training and job placement). The number of DSPs supervised will depend on the number of staff required to provide services, but often includes 2-8 staff.
Working under the direction of a Program Director, PMs work to ensure that services are being provided at the standard set by AIRES management. PMs meet with consumers, family members, and government representatives to create a plan to deliver the services needed. PMs complete the necessary paperwork to document the progress of the consumer and to demonstrate that the program operates within state rules and guidelines.

Essential Duties and Responsibilities
Providing our consumers with the highest quality of care and services is our mission. AIRES has an uncompromising commitment to quality and integrity—employees are expected to perform their duties and responsibilities to our high standard of quality.
Some of the duties and responsibilities vary in intensity and frequency depending on the assignment.

Program Management—Ensures that the program is operating effectively and required activities are being conducted; ensures that consumer needs are being met; documents that the program follows state rules and guidelines; maintains consumer files and records; creates teaching and behavior treatment plans; directs the spending of program money; reports facility and vehicle maintenance issues; responds to consumer and program emergencies and is generally available 24/7

Staff Management—Supervises the staff and directs their activities with the consumers; schedules the staff to meet the needs of the program and ensures that shifts are covered; participates in the hiring process and recommends candidates for hire; provides coaching and feedback, and completes staff performance evaluations; disciplines staff members as needed; provides training on consumers and program activities; collects, enters, and audits staff timesheets

Advocacy—Assists consumers with achieving personal goals; works on behalf of consumers to overcome barriers; helps consumers participate in activities of their choice; respects consumer’s personal beliefs, choices, and interests

Health Maintenance—Provides care and assistance to promote good health; helps consumers receive medical care and communicates with medical professionals; administers medications according to physician instructions; records information regarding health events, conditions, and status; provides First Aid/CPR and seeks emergency medical care when needed

Personal Care—Helps consumers with eating, grooming, dressing, bathing, and toileting; assists consumers with their mobility including lifting them from a seated or laying down position, helping them walk and maintain stability

Living Skills Development—Helps consumers develop living skills such as cooking, money management, household shopping, doing laundry, personal hygiene, etc; teaches work-related skills and job preparedness; supports consumers in job search process and maintaining job performance; records progress on skill development and achievement

Behavior Development—Serves as role model and mentor, demonstrating the desired behaviors, and coach the consumers using approved techniques and strategies; uses approved physical intervention techniques when necessary to protect consumers and others

Operational Support—Maintains cleanliness of program; drives company vehicle to transport consumers to their activities; completes tasks that are beyond the consumer’s abilities; follows policies and procedures for handling money

Professional Behavior—Acts in a professional manner and communicates effectively with others; completes training programs; attends required meetings
REQUIREMENTS
Minimum Qualifications
In order to perform these functions and meet the requirements put forth by the Division of Developmental Disabilities, applicants for the PM position must: 1) be age 21 or older (PMs are required be drivers) and must meet the qualifications of a driver as established by our insurance carrier and AIRES policy; 2) have a high school diploma or GED; 4) be able to pass a background check and receive a fingerprint clearance card from the Department of Public Safety; and 5) be able to provide 3 verifiable non-family references including 1 previous employer.

Required Knowledge, Skills, and Ability
Because of the essential duties and responsibilities of the DSP position, applicants for the position must: 1) be able to lift up to 75 lbs, be able to walk, bend, squat, turn in the knees, back, wrists and shoulders, and grasp with both hands (in order to perform CPR/First Aid and required Client Intervention Techniques); 2) have full vision and hearing or correctable adequate vision and hearing; 3) be able to speak, read, and write English; and 4) for some positions, employees must be able to pass a TB test; 5) have basic computer skills such data entry, word processing, and spreadsheets

Application can be obtained from the local AIRES office at 824 E. Fort Lowell, Tucson 85719. It can also be printed from our website and submitted to our office.