Administrative Assistant / Operations Specialist

Freedom Tax Relief (“FTR”) is a nationwide tax representation company and a member of the Freedom Financial Network, LLC, a rapidly growing financial services company. We offer assistance services to individuals and businesses with IRS tax debts. We are looking for a high-energy person who thrives on growth and success. We offer a fun work atmosphere, great pay and a comprehensive benefits package. If you want to be part of a company that is growing quickly, is professionally managed and offers tremendous opportunity - you've found the right place. Visit our website at www.FreedomTaxRelief.com & www.FreedomFinancialNetwork.com to learn more about our excellent service. We do not require any previous tax experience. REQUIREMENTS


Under supervision of the Director of Tax Resolution, the Senior Tax Resolution Associate will be specifically responsible for the coordination and preparation of FTR cases. This person will work under the direction of a Tax Professional, taking the Tax Professionals guidance regarding the handling of the cases. The emphasis will be on phone contact with clients, case coordination and form completion with in a fast-paced, ever changing environment.

Key Duties

- Responsible for a coordination and progression of designated number of cases

- Work under the direction of a the Director of Tax Resolution

- Prior Tax experience not necessary

Skills/Requirements

- Demonstrated ability at multi-tasking, and consistently making deadlines

- Excellence with phone and customer service

- Effective communication skills

- Strong computer skills (email, Word, Excel, CRM)

- Great attitude and team spirit

- Ability to work independently

- Initiative in completing tasks

- Aptitude for learning about our service

- Consistent client follow-up and ownership of the cases

- Ability to liaison between Tax Resolution Professionals and Clients on IRS related issues

- Ability to prepare client’s financials for Tax Resolution Professionals

- Two to five years of prior Client Relations experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.