Marketing Database Specialist

Maintain integrity and quality of data in InterAction

Manage data input from New Client/Matter Reports.Manage distribution of Firm Newsletters and seminar/event invitations. Author monthly InterAction Newsletter targeted at secretaries.Maintain integrity and quality of data in InterAction by:•Monitoring and merging duplicate contacts•Associating people to companies•Using data quality tools to find and fix improperly formatted data•Using data quality tools to standardize data•Verifying contact information through online research•Processing returned mail and emailMaintain Data Change Management Inbox (InterAction generates tickets as users change data about shared/firm contacts in Outlook, Blackberry and InterAction Web Client) by:•Interacting with attorneys and secretaries to verify changes.•Conducting online research to verify changes.•Reviewing new contacts for formatting and accuracy.

Respond to user inquiries regarding data changes and support issues. Assist Marketing Database Coordinator with importing large lists into InterAction and other administrative capacitiesEnhance database further by:•Profiling Top Clients•Creating activities, establishing relationships and adding notes•Linking contacts into appropriate foldersAssist other Marketing Database Specialist with special projects.Inactivate user accounts as needed. REQUIREMENTS


Bachelors degree required. 1-3 years experience in database administration. Law Firm experience preferred. Prior knowledge and use of InterAction or other Contact Relationship Management system. Detail-oriented, highly organized, and self-motivated. Able to work independently as well as part of a team. Must have strong interpersonal skills and be able to communicate effectively with others. Must be able to think critically and problem solve.