Recovery Coworker

Work Area: Other
Business Type: Retail/Store
Full Time/Part Time: Part Time
Duration: RegularJob Description:
Contribute to the store’s bottom line by providing an outlet for returned, damaged, displayed, and discontinued merchandise to strengthen IKEA’s position as the best home furnishing storeGoals:
Inspect returned products for damages or missing hardware or pieces and determine destination for products: Back To Stock, As-Is, spare parts, trash, etc.
Replace, repackage and inventory hardware and spare part pieces by using parts inventory
Keep accurate record of the returns
Build and price merchandise for AS-IS according to guidelines
Ensure an organized, safe environment in the recovery area, AS-IS room and builder’s room
Work with other departments to increase overall store productivity
Assist customers in the AS IS area as needed
Utilize knowledge of the MHS, NSS, and OIMS systems to maintain proper inventory and provide better product information to co-workers and customers
Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
Assume responsibility for other tasks and projects as they occurYou Have:
Customer service orientation
Good communication and problem solving skills
Interest in home furnishings
Ability to lift 100 lbs. (50kg)Your Workplace
High volume, fast-paced retail environmentYour Partners
Reports To: Recovery Manager
REQUIREMENTS
Customer service orientation
Good communication and problem solving skills
Interest in home furnishings
Ability to lift 100 lbs. (50kg)