Underwriter Supervisor

Status: Full Time, EmployeeJob Category: Consulting Services Relevant Work Experience: 5+ to 7 YearsCareer Level: Manager (Manager/Supervisor of Staff) Education Level: Bachelor's DegreeJob Description:
This is a permanent position with benefits: no corp to corp or third party resumes will be accepted. Only candidates interested in a full-time, direct position with Covansys need apply. Due to the large volume of responses, we will only respond to those candidates whose experience and qualifications most closely meet position requirements.
Covansys has the people, the processes and the passion to succeed.Do you have the technical expertise and passion to succeed? Are you ready to work for a company that will allow you to grow and use your skills to meet the unique challenges of the fast-changing technology world?If you answered yes, Covansys may be the place for you!Covansys, a leading global IT consulting firm, is looking for talented people who understand the technology challenges facing enterprises today. It takes a unique team of people coupled with a company with experience and vision to help clients navigate the ever-changing technology world.Since its inception in 1985, Covansys has rooted itself in high-quality software development principles and an unwavering commitment to delivery. These twin strengths enable Covansys to adapt smoothly to the rapid evolution of technology while maintaining constant focus on the changing business needs of our clients.When you become a member of our global team of more than 4,800 professionals, you'll have the opportunity to fast track your career by leveraging the experience, the vision, and the worldwide scope of a rapidly growing technology services company.Do you have the passion to succeed? Position Environment:The Underwriting Department performs all activities on behalf of Covansys’ government and commercial clients which result in policy issuance and maintenance of flood insurance policies written under the National Flood Insurance Program. These underwriting activities include processing, underwriting of the flood risk, policy issuance, policy maintenance, and policy disposition. The relationship with the producing insurance agent is maintained and administered. Customer service is provided to the WYO customer, agent producer of the flood insurance risk as well as the insured and other interested parties.Scope of this Position:The position of Underwriting Supervisor is directly responsible for the policy administration functions. The position is responsible for establishing consistency and coordination with the underwriting and customer service unit in providing support to the insurance producers writing the flood insurance policy. The Underwriting Supervisor must assure that contractual service levels are met, and that the rules and regulations of the National Flood Insurance Program are complied with, as well as ensuring that the team meets individual performance standards. This position is challenged to satisfy the unique requirements of both governmental and various commercial clients, while establishing consistency in department policies and practices and application of Program rules, and achieving a 35% or higher margin for the company.Principal Accountabilities:
Direct supervision and workload management of up to 10 exempt underwriting associates and 2 non-exempt support positions, together performing the policy administration functions .Assists Manager in establishing policies and procedures. Responsible for training, moral, and ongoing professional development of all direct reports. Assuring that contractual service levels are met:
o 98% New Business
o 97% Endorsements
o 98% Renewals
o 97% Cancellations Tracking performance of associates against established service levels:
o Prepare individual performance reports weekly
o Prepare comprehensive team performance report for Manager weekly
o Prepare PTO report monthly
o Ensure workloads are handled across the team daily – reassigning work as necessary to meet performance standards Supervisory to production expectations are 70%/30%
o 70% of the supervisor’s time will be spent directing the team and monitoring performance
o 30% of the supervisor’s time will be spent on production: Complex policy issues Agent/insured issues Congressional complaints/resolution Complex claim re-rates Interpretation of program rules
o Work with Bureau underwriters to clarify rules in writing
o Work with FEMA underwriters to clarify rules in writing
o Work with agencies to explain program rules Supervises coordination with Claims associates on rating elements in the event of a loss. Support and encourage behavior that supports the mission and vision of the flood processing team.Qualifications:
Expert knowledge of NFIP rules and regulations 5 + years property and casualty underwriting experience Seasoned trainer and/or experience writing business procedures Skilled at establishing measurable objectives Strong communication skills, oral and written Supervisory or mentoring experience College degree and/or professional designations a plus
Join the Covansys teamOur employees are our most important resource. Therefore we offer an extremely competitive compensation package which includes medical, dental, and vision coverage; company matching 401K; education assistance; company-paid life and disability insurance; and paid vacation.For more information, visit our website at www.covansys.com or contact our recruiter listed below.Covansys is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law
REQUIREMENTS
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