Claim Supervisor (Work Comp)

Amerisure is a leading regional property and casualty mutual insurance company. We provide insurance for workers' compensation, contractor and manufacturer programs, commercial property and coverage enhancements for manufacturing, contracting, and commercial enterprises.

Since 1912 Amerisure has built its success on its partner relationships with its policyholders, agencies and employees.

The benefits, compensation, training and opportunities to grow that we offer have made Amerisure one of the "Best Places To Work" in our home city, as honored by Crain's Detroit Business. We are very proud of the benefits component of our Total Compensation program.

Due to continued growth, Amerisure is currently recruiting for a Workers' Compensation Claim Supervisor to join our team in St. Petersburg, FL. We are conveniently located just (just across the bridge) on the other side of the Tampa Bay bridge in the Franklin Templeton building and provide free underground parking.

Supervise administrative and technical functions in an adjusting unit, and ensure attainment of objectives including cost containment, productivity, adherence to company policies and procedures, and fulfillment of customer service
expectations.

Review and assign claims to staff, noting areas of concern, according to dollar impact and complexity of claims; provide guidance to staff as needed; assist in solving work-related problems, and suggest investigative avenues as needed. Assist adjusters in handling claims that exceed their own authority.

Through file audits, review of diaried material, employee appraisals or other avenues, monitor conformance of claims adjusting unit to company and industry standards, procedures and objectives. Identify problems areas related to procedural, technical or personnel issues; develop and implement solutions, or recommend improvements to senior management.

Manage personnel-related matters including performance planning and appraisal, salary administration, hiring, orientation and training, discipline, and communication, according to company policy and procedure guidelines; resolve personnel related problems.

Keep agents, insurers, Agency OPS, and Corporate Claims advised of file status and other matters required. Participate as required in meetings or visits to agents, insurers, policyholders, etc., and in Large Account matters.

Communicate information on new products, coverages, court decisions, industry trends, company policies and other new or revised material to company staff.

Other activities as assigned by management.
REQUIREMENTS
Degreed in profession/field or equivalent and 5 years plus professional-level experience. Effective team building skills, developing, coaching, and persuading skills. Experience managing a team of Workers' Compensation Adjusters is required.