Team Manager Install and Service

Responsible for planning, implementing and managing the activities of the Commercial installation & Service work force for a designated district. Key liaison between District installation/service work force and Corporate Installation and Service.
Duties and Responsibilities: 1. Plans, implements and manages the activities of the installation and service work force and ensures familiarity and training of product installation and service skills. 2. Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. Works with General Manager to meet profitability goals.

3. Conducts meetings on a monthly/quarterly basis. Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.

4. Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.

5. Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service. Ensures consistency of field installation and service activities.

6. Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.

7. Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.

8. Tracks and records daily/monthly/quarterly installation/service activity to include individual installers’ efforts and results.
Job Requirements
Four-year degree or equivalent related experience.
Experience: 5 to 7 years progressive management experience with a high volume, high impact operation. Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a large staff. Skills: Solid business skills. Must be conceptually oriented with the ability to think and act strategically. Proven management skills with the ability to train, develop, and motivate. Strong written and verbal communication skills. Intermediate to advanced computer skills in a Microsoft Windows.
Company Overview


Celebrating its 131st anniversary, ADT Security Services, Inc., a unit of Tyco Fire & Security, is the largest provider of electronic security services to more than six million commercial, government and residential customers throughout North America. ADT's total security solutions include intrusion, fire protection, closed circuit television, access control, critical condition monitoring, electronic article surveillance, radio frequency identification (RFID) and integrated systems. ADT web-site address is www.adt.com.