Software Specialist

Software Specialistsoftware specialist, information technology, IT, computer software North Country Business Products, a 100% employee owned company, is the leader in Point of Sale (POS) information systems for the grocery and hospitality industries. We provide complete POS solutions to our customers such as software, hardware, networking, set-up, testing and installations, consultations and ongoing service and support. We align ourselves with the best vendors/products in the business. We currently have a career opportunity for a Software Specialist/Installer based out of our Madison location. This position: * Manages the POS installation process for our hospitality clients * Consults with customers on their POS system needs * Configures, programs and tests the software according to customer specifications * Installs the software/networks * Trains the customer on POS applications * Assists Sales Managers with customer demonstrations * Assists internal technical team with software support issues
REQUIREMENTS
Ideal candidates have: *Excellent customer service and communication skills *Strong software, computer and networking experience *Prior experience in the hospitality/restaurant industry (desired) *A+ and Network+ certifications (strongly desired) *Prior training experience (desired) *The ability to lift and carry 50-75 lbs. *A valid drivers license, proof of insurance and a good driving record Benefits: We offer very competitive wages and great benefits including: * Company stock through our employee stock ownership plan (ESOP) * Health, dental, life and additional term life insurance * 401(k) * Long term disability * Paid time off * Paid holidays * Cell phone and company vehicle (business use) * Flex spending accounts * Computer purchase program * Supplemental benefits