Service Manager

Are you a natural team player who is looking for a leadership role with a great company?

We are seeking a self-motivated individual who is looking to advance their career.


About Us:
Diverse CTI has a long history of building lasting business relationships with our clients. We thrive on developing and engineering voice-based hardware/software solutions for our customers. In addition, we focus on designing, troubleshooting and securing local and wide area networks. Extensive education and real world technical experience qualifies our team to evaluate client communication needs and respond to those needs quickly and efficiently. We are truly a one-stop shop for voice, data and video.

Service Manager

The job -
Centered in Oklahoma City, we are currently seeking a Service Manager to hire, train and manage the branch office’s technical manpower. The Service Manager will also provide oversight and support of the company's internal voice and data systems and infrastructure.

Job Description:
Implements and monitors all operations policies and procedures for customer service, system installations and the service and repair activities.
Hires and terminates personnel within the service department.
Assigns work to service technicians and all associated operations staff.
Coordinates with the sales staff regarding installations and large projects.
The Installation Process - creates and monitors compliance with installation labor budgets for each new contract sale (installation) and fulfillment of standards.
Time & Materials Service - fulfills polices and meets standards of performance for service work in order to maximize productivity of all manpower.
Maintenance Contract Service - responsible for Gold Seal Partner Program service delivery, customer satisfaction and timely account renewal processing.
Other supervisory duties and as assigned.

Benefits -
In return for your hard work and dedication, we offer a competitive salary, excellent benefits and a positive working environment!
REQUIREMENTS
Qualifications –
High school diploma or better.
Excellent verbal and written communication skills.

To Apply –
To respond to this opportunity, please go to: http://www.MyChoiceEngine.com/Role/27665.

Administaff is not a staffing agency. In fact, most of our listings presented are great, full-time or part-time opportunities with small to medium-sized companies. By delivering HR services such as recruiting, payroll and training, Administaff can help its clients focus on what they do best. And because we have the inside track to these firms, you'll have a jump on your next career!

Administaff is proud to be recognized: Most Admired Companies, Fortune 1999, 2000, 2001, 2002 Fortune 500 Platinum 400, Forbes.

EOE