Representative, Field Service

Job Responsibilities:
This position is accountable for installing, inspecting, troubleshooting and repairing customer equipment. Instructs customers and sales personnel on the operation and maintenance of equipment.
Maintains and repairs customer training equipment. Delivers equipment to on-site training classes. Performs testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Instructs customers and sales personnel on the operation and customer maintenance of equipment. Provides technical support in product service, product training and applications. Analyzes malfunctions in equipment and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consults with product support and engineering personnel to determine solutions to unusual problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Implements design modifications and provides installation support for the modifications. Performs start-up service as defined in specifications. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation.
Schneider Electric Company is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
REQUIREMENTS
Please see Job Description