FIELD SERVICES TECHNICIAN

KEEP COMPANY WITH THE BEST!
ARE YOU A+ OR NET+ CERTIFIED? GREAT!
ARE YOU MCSE CERTIFIED? EVEN BETTER!
ALL THREE?
READ ON!!

DOCUMENT MANAGEMENT SUPPORT TECHNICIAN EXPECTATION:

We are currently seeking a Field Services Technician, with A+ and/or Net+ certification, to become an integral part of the front-line service team for our Myrtle Beach market.

Plans and executes daily service schedule; maintains parts and supplies inventory; maintains customer rapport; determines causes of software and hardware failure; corrects malfunctions; completes any required preventive maintenance; verifies functionality of product; documents service actions; updates job knowledge; accomplishes organizational goals.


Plans daily service work by studying complaints and requests; planning, routing, and confirming service appointments.
Maintains parts and supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items.

Maintains customer rapport by greeting customer upon arrival at location; understanding equipment complaints.

Determines causes of hardware or software failure by attempting to operate system, observing functionality, and conducting diagnostic tests using software or hardware based tools, researching engineering and service manuals.

Corrects identified malfunctions by updating software or firmware, replacing or cleaning parts and components; removing dust; repairing disabled parts; replacing ozone filters, cleaning pads, fuser oils, and damaged, broken, or worn parts; recommending upgrades and replacements; ordering parts from vendors; scheduling return visits. The ability to lift up to 60 lbs.

Completes preventive maintenance by cleaning, lubricating, and adjusting parts, assemblies, and components; checking surge protectors.

Verifies malfunctioning by completing test operations; making final adjustments.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

THIS LANIER CAREER OFFERS YOU:


Competitive salary plus bonus

Vehicle Expense Reimbursement

State-of-the-art equipment technology

Cell Phone, Blackberry and Laptop PC
Lanier provides one of the most financially lucrative opportunities in our industry!
Lanier has received national recognition for its focus on customer satisfaction and environmental awareness.

Information Week 500, an annual list of the largest and most innovative users of information technology, ranks Lanier #67 among the top IT companies in America.
We are ranked #69 in Selling Power’s list of America’s 500 largest sales forces.


We are currently seeking a FIELD SERVICES TECHNICIAN to become an integral part of the front-line service team for our US-SC-Myrtle Beachlocation.

YOUR CAPABILITIES:


YOUR QUALIFICATIONS:


A+ certification or Net + certification required. MCSE certification a plus.

Associates Degree (AS) or equivalent experience. Previous Military electronics experience a plus.

Experience in document management and office equipment a plus. Able to troubleshoot hardware and software.

Is a compelling and articulate speaker in a variety of settings. Easily adjusts the message to match the audience.

Has the functional and technical knowledge and skills to do the job at the highest level of accomplishment.

Extensive experience with the hardware and software tools required in todays technology environments.

24/7 uptime requirements. Available to work after hours and weekends, as required.

Successfully achieves positive, concrete results through hard work and perseverance.

Excellent track record of adhering to scheduling and attendance requirements.

Has perfect attendance and can be trusted to handle a high level of responsibility.

Thrives in an environment of rapid change and easily handles shifting priorities.


For consideration submit your resume by utilizing the option below:


Through the “APPLY” options on this page

NOTE: Resumes must reflect A+ and/or Net+ certification.

We will contact only those applicants who meet the specific qualifications listed and can be considered a potential match. As part of our pre-employment process we also require background and drug screening.

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