A+ Certified Computer Technician

CompUSA,unleashing the power of technology, is currently looking for an A+ Certified Technician, to join our Ann Arbor Technical Services Team. , You will add value to more types of businesses and clients than you ever imagined when you become part of the CompUSA team. That's because we are more than just America's largest computer/technology retailer -- we're a one stop source of solutions for a wide variety of business and personal consumers.

Under the direction of the Service Manager, the A+ Technician, builds and repairs computer equipment at a CompUSA SuperStore; and provides technical support to customers via telephone, fax and in person.

This key player's essential duties and responsibilities include, but not limited to: ,

Recommend selections that meet the customer's needs and emphasize selling points of items such as quality, utility, versatility, etc.

Assemble customized computer systems based upon customer specifications; troubleshoot system components to ensure quality of work; assist with quality control activities by checking the work of other technicians.

Repair computer systems and other peripheral equipment; conduct a variety of diagnostic tests to determine repairs needed; make necessary repairs in a timely basis; communicate with customer as necessary to determine problem areas and repairs needed; ensure the highest quality of work produced.

Provide technical support to CompUSA customers vial telephone, fax, and in person regarding hardware, installation and other systems issues; assist store personnel with technical support issues.

Perform on-site repair and installation at customer locations.

Track and inventory vendor supplied service parts for equipment under repair; order parts as necessary; follow company established policies regarding the safekeeping and security of equipment under repair, departmental equipment and parts.

Prepare a variety of paperwork to document work in progress, completed work, and other necessary tracking paperwork; submit required paperwork on a timely basis to department management.Job Requirements
To be successful in this position you will need:

High school education or equivalent.

Completion of a technical training program in PC repair.

2 to 4 years related experience; or equivalent combination of education, experience and/or training.

Experience in computer/electronics retail sales is preferred.

Must be A+/Apple certified to be considered.

Visit your Ann Arbor CompUSA SuperStore to complete an application.
3140 Lohr Rd.
Ann Arbor, MI 48108

CompUSA offers great compensation and benefit programs in a team-like environment. Benefits include 401(K), comprehensive medical, dental and vision plan, company paid employee assistance program, basic life insurance, employee discounts to purchase merchandise at cost, paid vacation, personal and sick days.



CompUSA is an Equal Opportunity Employer committed to Affirmative Action and a drug free work environment. The company provides equal employment opportunities to all persons without regard to race, color, sex, religion, national origin, age, Vietnam era/disabled veteran status, disability, sexual orientation or other bases prohibited by applicable law.