Technical Account Manager

Benefitfocus.com, Inc., the leading producer of employee benefits software for use via the Internet is looking for a qualified Technical Account Manager. Qualified candidates should have excellent communication skills and professional experience in data interchange and data reconciliation. The e-Exchange team receives, interprets, translates and transmits daily benefits enrollment and eligibility data from world-class employers.
As a Technical Account Manager, you will be responsible for handling all communication between insurance carriers, world-class clients and outside vendors. This is an exciting opportunity for a self-starter to be a part of a dynamic growing team.
We offer challenging, exciting opportunities to goal-oriented individuals looking for an opportunity to demonstrate their talents. You will work with other key individuals within our software company in an environment where your input and efforts are valued and rewarded.
REQUIREMENTS
Electronic data interchange work experience
Exceptional professional communication skills utilizing the telephone and e-mail
Analytical and problem solving skills
Excellent understanding of principles and techniques for achieving complete customer satisfaction
Strong Excel spreadsheet skills
Proficiency with Access Database
Proficient in the operation of Microsoft Office in a Windows environment
Ability to multitask
Ability to work in a dynamic team environment
4 year degree preferred
Benefitfocus associates enjoy the following benefits:
Medical insurance
Dental insurance
Life insurance
401k with company match
Section 125 plan
Disability coverage
Paid holidays and sick leave
Competitive annual leave planBenefitfocus has experienced outstanding growth by delivering the best technology available, providing world-class customer service, and operating a financially responsible company. Major insurance carriers have searched the market and selected Benefitfocus as their online benefit management application provider.
Benefitfocus associates also enjoy the following benefits:Medical insurance401k with company match
Dental insurance
Life insurance
Vacation and paid holidays
Short-term disability
Flexible spending account (Section 125)Related Keywords:account, data