Team Leader - Systems Operations Center (SOC) 2pm - midnight (CS

Full Job Title: Team Leader - Systems Operations Center (SOC) 2pm - midnight (CST) Mon. - Thur.At Edward Jones, our formula for success has been to put our customers first. We recognize that the surest way to deliver outstanding service is to continually develop and reward those who provide it. If you're looking for the tools, resources and freedom to build a great future, contact Edward Jones today. And see for yourself why for the seventh year, Edward Jones was named one of the "100 Best Companies to Work For in America" by Fortune magazine in its annual listing. The firm took the No. 16 spot overall in the ranking and was named to the No. 4 spot for large companies. The seven Fortune rankings include top 10 finishes for five years and consecutive number one rankings in 2002 and 2003.Date Posted:31-July-2006The Information Systems at Edward Jones is seeking a talented individual to add as a Team Leader. The ideal candidate has at least five years of experience with information systems development and support, preferably in a SOC / NOC environment and at least one year of team-leadership experience within a technical environment preferred. The ideal candidate possesses strong communication, organizational, time-management, and project-management skills. If you enjoy leading others and are looking for a new career challenge, this may be an ideal opportunity for you.Responsibilities:
Plan, direct, and manage the activities of a SOC / NOC team of technical associates/contractors responsible for operation, support, development, and implementation of information systems and related components (Network, Unix/Windows Servers, Mainframe, Web, Workstations, etc.).
Establish and maintain effective communications and relationships within and across teams, business areas, and vendors.
Align team activities and responsibilities with the firm's strategic direction.
Develop and execute on-going improvements to all processes related to team as well as department opportunities e.g. software distribution process, systems support for users, etc.
Ensure prudent use of the firm's financial resources.
Provide leadership, development, and mentoring to associates through examples and timely feedback.
Develop successors for key positions on their team Lead by example, demonstrating firm values.Full-time associates are provided a core set of benefits including:Life insurance and accidental death and dismemberment coverage
Short-term and long-term disability
Paid vacation
Paid holidays
Paid sick days
Workers compensationUnemployment insurance
Mutual fund purchases at net asset value
Employee assistance program
Opportunity for bonus participation
Company-paid profit sharing
Tuition reimbursement
Adoption expense reimbursementFull-time associates may also elect to participate in the following:Medical and dental insurance
Additional life insurance and accidental death and dismemberment coverage
Long-term care insurance
401k plan with company match
Flexible spending accountsYou may also apply directly through the Edward Jones on-line resumeform:http://www.edwardjonesopportunity.com/cgi-bin/getHTML.cgi?page=/email/en_US/online_application_usa.html
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For more information visit our website at www.edwardjones.com/careers
REQUIREMENTS
Bachelor's Degree Computer Science, Computer Information Systems, Management Information Systems, etc. preferred or equivalent experience.
Five or more years of experience directly related to information systems (Network, Unix/Windows Servers, Mainframe, Web, Workstations, etc.).
One or more years of experience in a leadership capacity developing/mentoring associates, lead analysts, project leaders, etc. is preferred.
Detailed understanding of project management methodologies, system development lifecycle, infrastructure best practices and risk management concepts.
Knowledge of business system interactions, infrastructure dependencies, etc.
Systems development methodology experience and processes within information systems Change management, QA, etc. knowledge.
Knowledge of current state-of-the-art and emerging technology trends, vendors and products.
Experience in financial services industry is preferred.
Excellent ability to lead, mentor, train and develop leaders and technical associates.
Excellent relationship-management skills with all organizational levels.
Excellent communication, organizational, time and project management skills.
Excellent relationship-management skills with all organizational levels.
Excellent problem solving and decision making skills.
Strong ability to learn and apply new/emerging technologies.(JC)