Software Application Trainer

CONTRACT -TO -HIRE

This position involves all aspects of end user training; including research, design, development, and delivery of software applications training programs and classes; coordinate with management personnel to assess departmental training needs and objectives; develop and coordinate an overall software applications training curriculum for end users of all levels; present instructor-led training sessions; develop and deliver new courses for new and existing software applications, including all course materials, exercises, and skills evaluation; review training materials and documentation and keep them up to date; create and communicate training schedules in consultation with departmental decision makers. Position reports to the Senior Systems Administrator. Work hours: generally 8:00 a.m. – 4:30 p.m., unusual hours occasionally required. Position is based in the Des Moines area, but other in-state travel is required.
REQUIREMENTS
College or university degree in the field of computer science, information systems, or education, and 3 years experience training office software products. Court computer related work may substitute for college on a year for year basis (30 semester hours or academic equivalent). Candidates must have in-depth, hands-on knowledge of enterprise and Microsoft desktop applications and Lotus Notes experience is preferred. Applicants must have proven experience with adult learning principles, methodologies, and course design techniques. Additionally they must have experience with building and maintaining course and participant databases, excellent written and oral communication skills, including instructional and presentation skills, excellent interpersonal skills, with a focus on motivational skills and positive attitude, and the ability to research training course development and delivery concepts. Must possess the ability to present ideas in business-friendly and user-friendly language, be highly motivated and directed, and have very strong customer service skills. Applicants must have valid driver’s license and reliable transportation.