Online Community Manager (Marketing)

Join ClickStar Inc, the new digital entertainment venture funded by Morgan Freeman and Intel. Get in at the ground floor and help us run a distinctive service featuring thematic artist-created content and premium movies.


Responsibilities:
• Serve as an official spokesperson to the community
• Develop trust, and an online persona that generates fan loyalty within the community
• Moderate message boards for appropriateness and answer panel inquiries
• Use community feedback and experience to contribute to the design, vision and utility of the site
• Analyze, understand and prioritize the needs of the community
• Assist in online marketing research, strategic planning and brainstorming
• Keep community website properties updated with fresh content. Involves page layout, graphics creation and formatting and programming
• Run and manage online events including tournaments, contests and chats.
• Create new ways we can be more effective in community outreach including viral programs, sweepstakes, online chats, exclusive content, etc .
• Manage external contractors and vendors to carry out community and promotional initiatives (Live World)
• Write business and functional specification documents related to the improvement and creation of new functionality for existing and new community offerings.
• Provide detailed community reports to senior management.
• Research solutions internally and externally that can be employed to meet needs of assigned projects.
• Work with Research (when established) team to implement new surveys.
• Work closely with engineering and sales operations to ensure improvements, redesigns and new launches are delivered on time with specifications intact.
• Conduct testing and quality assurance on assigned projects to ensure consistency, completeness and lack of bugs.
• Provide training and documentation to educate users about new features and their implementation.
• Serve as a liaison between business development and sales groups, external clients and production groups for partnerships or sponsorships affecting the community sites.
• Stay on the cutting-edge of internet marketing technologies and make regular recommendations to management about new tools which should be employed
REQUIREMENTS
Qualifications:
• Bachelor's Degree required
• 1-3 years experience in Online Marketing and/or Community Management.
• Must be passionate about entertainment and knowledgeable about online marketing and communities.
• Experience creating and leading online marketing programs such as viral campaigns, mini-games, etc.
• Online chat or forum moderation experience.
• Strong, demonstrated writing skills, preferably with experience producing marketing or news material
•The maturity and instinct to know what, and what not, to say
• Proven skill with Word, Excel, PowerPoint, PhotoShop

Submit resume to: [Click here for email]
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