Market Data Technical Specialist

Here's the deal. You can do top-notch work for a world-class organization and make a difference in people's lives. It's that simple.

We're The Capital Group Companies, a 75-year-old investment management company that prides itself on creating an environment in which our associates feel they can succeed and be valued for their contributions. We're the home of American Funds, one of the three largest mutual fund families in the United States. The benefits of working at Capital include interesting work, exceptional colleagues, a comfortable workplace, competitive salaries and bonuses, and health and life benefits from day one.


Job Description
Here's the deal. You can do top-notch work for a world-class organization and make a difference in people's lives. It's that simple.

We're The Capital Group Companies, a 75-year-old investment management company that prides itself on creating an environment in which our associates feel they can succeed and be valued for their contributions. We're the home of American Funds, one of the three largest mutual fund families in the United States. The benefits of working at Capital include interesting work, exceptional colleagues, a comfortable workplace, competitive salaries and bonuses, and health and life benefits from day one.The Market Data Technical Specialist plays a key role in the implementation and maintenance of financial market data products and services to help support Capital's investment management activities. These products are essential tools such as desktop and networked applications, data feeds, databases and analytical software used directly by investment associates including portfolio managers/counselors, analysts and traders. In this position, you will liaise between investment group associates, members of the eServices team and technical staff (internal and external vendors) to coordinate implementations, upgrades, training and other support activities. Other responsibilities include: project management, facilitating meetings, product evaluations, assisting with problem analysis and troubleshooting of technical issues, vendor contract review/analysis and negotiation.Qualifications

Demonstrated project leadership skills and experience managing technical projects involving desktop, network, and telecomm technologies underlying services and applications

Familiarity with desktop and networked applications, data feeds, databases and analytical software, including those used by investment professionals (e.g. Reuters, Bloomberg, FactSet) is highly preferred.

Must be a proactive, self-motivated individual with strong initiative and desire to succeed in a challenging environment requiring multitasking and frequently shifting priorities

Excellent written and verbal communication skills and the ability to interact with an array of internal and external associates and clients

Vendor relationship management experience, including problem resolution and ensuring service levels are met

Must be highly responsive in incident management including facilitation of a resolution and communication of status

A collaborative work style and a strong service orientation is necessaryWe offer excellent salaries, a progressive environment and a premier benefits package that includes:
Medical, dental and vision coverage effective day one

Three weeks vacation in year one

15% of annual salary plus bonuses contributed by the company to your retirement plan, up to IRS limits

Generous educational assistance

Health club subsidy

Paid, comprehensive training programs

Team-oriented working environment

Business casual dress
We are proud to be an Equal Opportunity Employer.