Knowledge Analyst

GENERAL PURPOSEThe Knowledge Analyst contributes to Futurestep’s growth and the company’s profitability goals by delivering targeted research strategies and execution to the Recruiters within the Industry Practice.This position is responsible for gathering and disseminating sector intelligence and monitoring of data and resources for both internal and external clients. Working closely with the recruiters and external clients, this individual will lead, develop and execute these capabilities to provide research support aimed at generating candidate flow for all searches booked in North America within their industry practice. Assures improved research quality, knowledge distribution and expense control through measurable techniques for Futurestep and Futurestep’s clients.RESPONSIBILITIES/DUTIES: Other duties may also be assigned. Please note that the essential functions may vary depending on organizational growth, structure and/or geographic location. Responsible for the strategy formulation and completion of research in support of the (Specify) Industry Practice. Develop successful relationships with the Industry Practice Recruiters and keep them apprised of research efforts on a timely basis. Partner with the Industry Practice Knowledge Consultant in planning and executing projects. Support all Industry Practice searches by preparing creative target company analyses, developing target company organizational structure, identifying candidates and sources in key functional areas, and analyzing industry trends, merger/acquisition activity. Provide name generation, organizational structure development and industry/competitive research through methods to include, but not limited to, telephone research, internet mining and the utilization of various databases specific to each research request. Maintain a breadth of industry specific research knowledge awareness through proactive research, awareness of industry specific trade shows and affiliation with key associations and disseminate to appropriate practice members. An in-depth understanding of the Futurestep database system and the overall search process in order to successfully prepare research data for download into the system. Quality assurance: follow-up with internal and external clients regularly to ensure satisfaction with the performance of the Industry Practice research group; promptly addresses any issues either party may be having. Create new reports from the database to facilitate the reporting of data important to the Industry Practice; run reports for internal and external customers to demonstrate ongoing progress in completing research requests.MINIMUM QUALIFICATIONS: The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon organizational structure and/or geographic location.Knowledge: Undergraduate degree preferred. Industry specific research experience preferred. Individuals with relevant industry, research and/or education will be considered. Familiar with Excel, Microsoft Word and PowerPoint.Skills/Abilities: Understanding of research strategy design, information retrieval, synthesis and presentation, and the ability to construct appropriate research questions to meet client requests. Ability to gather information by telephone, including “cold calling” for information and identifying potential prospects for search assignments. Excellent computer skills and web-mining skills. Familiar with industry specific information sources, techniques and technology. Knowledge of business concepts and terminology and a desire to learn about business news, industry developments and specific companies or industry sectors. Excellent planning and organizing skills; able to “juggle” responsibilities effectively in a high volume, fast-paced service environment. Ability to communicate clearly, concisely and persuasively, via telephone, writing, 1:1 or in small groups. Strong customer and results orientation. Ability to interact effectively at all levels and across diverse cultures. Ability to adapt as the external environment and organization evolves. Confidence, maturity and interpersonal sensitivity.PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.Must be able to see, hear, speak and write clearly in order to communicate with candidates and/or customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment.WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.
REQUIREMENTS
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