IT Senior Project Manager

ZC Sterling is a leading provider of automated hazard and flood insurance and tracking services for residential and commercial mortgage loan portfolios. Our professional team includes experts from the mortgage, real estate information, property tax, insurance, and technology industries.
As a leader in our industry, we are expected to provide the highest level of service to our customers. To do that we need to recruit and retain exceptional employees.
If you are looking for a career that offers challenge and opportunity, we would like to meet you. Our offices nationwide provide a wealth of employment opportunities for innovative, results oriented, high-energy people.

IT SENIOR PROJECT MANAGER - PMI Certification Preferred
ESSENTIAL FUNCTIONS:

Manage internal and external projects, following standard project management methodology customized for ZCS business needs.
Create and publish project requirements and related documents to both internal and external audiences.
Communicate with clients and vendors in the clarification and resolution of issues.
Direct and manage the efforts of team members to ensure tasks are completed within deadlines.
Facilitate internal and external project meetings.Create and publish comprehensive meeting minutes.
Create and maintain project schedules.
Oversee the activities of assigned business analysts.
Perform the functions of business analysts if project resources or project size dictates.
Create strong and positive working relationship with client team.
Answer questions regarding system functionality and processing procedures and issues.
Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:
Commonly used and standard concepts, practices and procedures within the insurance and/or mortgage servicing field desirable.
Extended knowledge of ZC Sterling best practices and standard procedures and standard interfaces.

Skills:
MS Office Suite.
Working knowledge of project management methodologies
Advanced analytical abilities.Must be capable of breaking problems into component parts and addressing each individual issue in order to develop an appropriate and thorough solution.
Interviewing skills as related to data gathering.
Detail orientation withthe ability to understand how a process fits into the overall business model.
Ability to understand technical functionality and documentation and produce non-technical documentation.
Ability to work in a fast paced environment.
Demonstrated ability to handle multiple projects with competing priority.
Ability to effectively communicate with other employees and clients at all organizational levels.
Ability to complete assignments with independent thought and action within the scope of specific assignments.
Conduct research and analysis.
Working knowledge of flow chart software.

Abilities:
Ability to draw conclusions from data gathered.
Ability to learn and understand ZC Sterling business products and processes.
Ability to identify potential problems and escalate as needed.
Produce written documents with clearly organized thoughts using proper English construction, punctuation and grammar.
Available for occasional short-term business travel.
REQUIREMENTS
EXPERIENCE & EDUCATION:

Experience in process oriented business.

Two to five years in project management.

Two to five years experience in insurance and/or mortgage servicing preferred.

Bachelor’s Degree from an accredited school or relevant experience.

PMI Certification is preferred