Director, IT Center of Excellence

Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF New York, New York), is one of the largest and most respected financial service providers in the world. For more than 85 years we’ve been dedicated to serving the financial well-being of an extraordinary group of people – those working in the academic, medical, cultural, and research fields.Financial ServicesDevelop sourcing strategy for production support Lead the implementation and execution of sourcing strategy Manage and coordinate the operational impacts of these initiatives with the existing hardware, software and communications supplier base design and implement processes and procedures to ensure that the seamless, end to end service delivery for the sourced initiatives are compatible and integrated with existing supplier commitments. Negotiate and resolve operational conflicts that may arise between multiple suppliers and the enterprise Manage external suppliers through service level commitments initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives Strong IT/Vendor Management background with a minimum of 8 to 10 years in sourcingExperienced in IT Application Support and ManagementAs a TIAA employee, you have access to a highly competitive benefits package that includes the following plans: Retirement, 401(k), including an excess plan, Medical coverage, including prescription drug coverage, Dental coverage, Vision care, Long- and short-term disability, Life insurance, Flexible spending accounts, Paid time off, Work/life programs, Tuition reimbursement, Adoption assistance, Fitness reimbursement, Commuter benefits, and Back-up childcare.
REQUIREMENTS
Bachelors DegreeStrong understanding of enterprise technologies and suppliers, IT sourcing and associated best practices Ability to lead, influence and develop partnerships between Business Units, internal IT and external partners Exceptional communication skills with customers, vendors, internal partners and team members. Strong vendor management experience