Deskside Support Technician (CIR5)

Unisys is a worldwide technology services and solutions to commercial businesses and governments worldwide. Unisys offers its products and services to financial services, public sector, communications, transportation, commercial, and media markets through direct sales force and distributors. The company was founded in 1886 and is based in Blue Bell, Pennsylvania.Job Description Unisys is a worldwide technology services and solutions company. Our consultants apply Unisys expertise in consulting, systems integration, outsourcing, infrastructure, and server technology to help our clients achieve secure business operations. We build more secure organizations by creating visibility into clients’ business operations. Leveraging Unisys 3D Visible Enterprise, we make visible the impact of their decisions – ahead of investments, opportunities and risks.Job Category: Technical Support/Help Desk ServicesKey Responsibilities: Position may perform activities in a directed workforce environment handling DTS and legacy calls on a wide range of equipment. Takes routine service calls and performs basic installations. Provides hardware break-fix, troubleshooting, hardware component replacement. Supports low-end document processing products. Performs installs, moves, adds and changes in a client environment. May provide basic deskside support of personal computers and associated software. Handles basic, non-complex products and/or problems. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction.
*There are currently 2 open positions for this role**Travel Requirements: None

We offer a fully competitive total rewards programs in a Pay for Performance environment, including opportunities for growth and development through Unisys University, an above market vacation policy, tuition reimbursement, competitive health and welfare benefits including medical, dental, life, disability, 401K , (featuring immediate eligibility) and a developing array of work/life benefits.
Unisys is an equal opportunity employer committed to workforce diversity. M/F/D/VJob RequirementsCritical Technical & Behavioral Skills/Qualifications: A+ certification required--NO EXCEPTIONS. OEM certifications (Dell, Compaq, HP, etc.), other certifications and/or training as required. General knowledge of desktop hardware and software including working knowledge of Microsoft applications. Basic troubleshooting and repair ability. Ability to test PC, servers and associated peripherals and/or low end document processor products. Ability to resolve very basic/non-complex problems as required. Basic mechanical skills and understanding of electro static discharge (ESD) procedures. Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school. Client and/or governmental clearance as required.