Data Analyst, Perspective Operations (140666-563)

The purpose of this position is to process hospital data from data receipt to entrance into the Perspective Online (POL) data warehouse error-free and effectively support clients once the data is in the system. This process involves a number of steps that include: preparing the data for loading into Transform (application used to process data); performing initial reconciliation; importing data into Transform; formatting error report and sending to client; making manual corrections to system; reconciling data for final time; and sending data to POL data warehouse. Additionally, this position is accountable for training clients on the use of the POL and being accessible for client questions/issues regarding the data process, integrity or reports.
This position works in collaboration with customers; Perspective Operations including the clinical staff, team leaders and the Solution Center to respond to client issues and questions; and Data Warehouse Services, Data Quality and Development teams to resolve data integrity or application issues; and other Premier stakeholders to ensure issues are resolved and required deliverables are met.
This position requires travel to hospitals, typically to perform installations, kickoffs or training classes for clients.



Marjor Accountabilites

Prepare data for loading into internal application used to process data (Transform); manipulate data files using Data Junction or Ultra Edit to format into Transform; perform initial reconciliation of data to ensure data imported aligns with hospital’s general ledger; import hospital data into Transform

Analyze clinical and financial data; run and format error reports; send error reports to client

Work closely with Perspective Operations (clinical) team regarding QA issues, mapping hospital charge codes; send inpatient data to clinical staff to perform a resource consumption clinical quality assurance test (QA).

Research client issues and/or financial charges against coded data; analyze data; perform validation and manual audit of data; reconcile data ensuring that patient data ties back to hospital’s financials

Secure approval from the team leader to send data to POL data warehouse

Work closely with IT Data Warehouse Services, Development and Data Quality teams to make data corrections; secure alternatives for application errors; or resolve data integrity issues in the POL

Work with Solution Center team regarding client issues and questions; supporting client questions/issues about data process, integrity or generating or interpreting reports. Refer complex client questions and issues to team leader

Communicate with clients on a regular basis via email and phone calls answering basic client questions regarding data, processing or reporting issue. Provide written communication regarding deadlines, decisions, explanations of issues, etc.

Train clients on the use of POL including data issues, applications, how to run and analyze reports, etc.

Participate in kickoff meeting with clients concerning the scope and nature of the implementation process and training on products

Prepare documentation and manuals for client kick-off and training meetings

Participate in internal training of new products or releases and participate in training of new hires; update training documentation materials; transfer knowledge to other consultants





Required Skills




Undergraduate degree is required in practical hospital or healthcare related experience preferred.

Experience utilizing analytical and technical abilities is required



Knowledge and Skills

Detailed understanding of data and processing of data; technical issues and impact on projects

Outstanding customer service skills to include: the ability to relate to others; actively listen to/understand the customer; anticipate customer needs; and provide high-level customer satisfaction

Excellent verbal and written communication skills to include: facilitating group discussions/presentations; and effectively communicate complex and technical information in a clear, concise manner

Ability to excel in a fast-paced, deadline-oriented, matrix environment

Demonstrate organization and time management skills while balancing multiple tasks with changing priorities; attention to detail and follow through

Self-motivated problem solver with the ability to approach problems and issues in a logical/systemic manner; research issues to the lowest level to secure answers; and resolve issues decisively

Enjoy working/learning in a technical environment; proficient in working with computers and data; ability to quickly learn new concepts and train others

Technical skills to include:Microsoft Office (Word, Excel, Access, PowerPoint, etc.) and Microsoft Outlook












COMPANY: