Application Administrator

Application AdministratorSerco is a distinctly different business. Our business model, the diversity of the work we do, our management approach and culture, all distinguish us from our peers and make us unique. Our unique business model has evolved to meet the specific needs of our vision: to be the leading service company in our chosen markets. Our business model is far from conventional: Serco has more than 600 contracts, each managed like a business in its own right. This encourages a customer centered, entrepreneurial management style. We're looking for five Application Specialists to join our team and support our commercial and federal customers in the Washington, DC area.
How would you like to work in a fast-paced, teamwork-oriented environment that values your collaborative and analytical abilities? Our customers are leading edge companies and private/ public agencies. Learn more about this exciting and rewarding opportunity.The successful applicants must be flexible, self-motivated, well organized, detail oriented, and have experience in a fast-paced environment. Must also have the ability to build relationships and work effectively across multiple levels of the organization. Excellent customer service, communication and analysis skills are required, as well as a strong desire to learn new technology, software and programming.
The successful applicants will participate in all phases of the system development and operational support to include:Requirements gatheringSystem designData Integrity Management
System Functionality Optimization
Define/Conduct User Acceptance Testing
User Access Management
Integration with Business Processes
Report Development
Contingency Planning
End User Training and Documentation
1st and 2nd Level Application Support
End User Communication
Ad/Hoc Reporting
Business Needs CustomizationThe successful candidates will provide technical expertise in systems and perform quality assurance reviews. They will also work on other building operations related projects providing: non-automated data load and maintenance, quality assurance/data integrity, end user support, help desk and training, application security, and report distribution.
REQUIREMENTS
Bachelor's degree or equivalent experience preferred.Programming skills and experience required (SQL / Java Script).Required knowledge of database technology (Oracle / MS Access).Experience in report writer software (Crystal, Business Objects, Brio, etc.).
Solid prioritization, trouble shooting capabilities and project management skills required.Experience with Facilities Management software preferred (Archibus, FacilityCenter, eCenter One, etc.).
Knowledge of the following business areas a plus: Facilities Management, Building Operations, and Property Management. 3+ years supporting software applications in an Oracle environment.
Please visit our website at:www.Serco-na.com
www.Serco.comPlease send resume and salary requirements to: [Click here for email] or fax to: 703-880-7381 Attn: Sr. Serco Recruiter Greg Powell