Banquet Server - Hotel duPont

DuPont is a science company. We bring science to the market place in ways that benefit people and generate value for our shareholders. Our five major growth platforms in the new century are DuPont Agriculture & Nutrition, DuPont Performance Materials, DuPont Safety & Protection, DuPont Coatings & Color Technology, and DuPont Electronic & Communication Technologies. At DuPont, we help create the future through science and technology. Professionals in science, engineering, business and information technology are at the heart of this creative process. As one of the most innovative companies in the world, DuPont is looking for professionals who have deep desire to work at the leading edge of their fields such as material science, electronics, biotechnology, polymers, chemicals and agricultural chemicals, finishes and fibers, to further our global leadership in these areas.


About Hotel duPont

Luxury is a word we take seriously at the Hotel du Pont. Located in the heart of historic downtown Wilmington, Delaware and just minutes from the illustrious Brandywine Valley, our internationally renowned property caters to our customers' sophisticated style and demand for exceptional quality. We offer the finest personal service and prompt attention to every detail.



Address: 11th and Market Street, Wilmington, DE 19801  



Banquet Server Job Description

Wage: $4.24 + tips

The Banquet Server's primary function is to deliver food and beverage to guests in a professional manner following all DuPont Hospitality standards. Specific responsibilities include:

Serving the host and guest of a party - all timelines and services must be met or exceeded to a four-star standard

Serving buffets, sit-down, dinners, and hors d'oeuvres parties

Setting tables with quality china, glass, silver, and following all details of event order

Ensuring high standards by following service standards of department

Exceeding customer expectations by anticipating service needs

Organizing motions to maximize efficiency of set-up and service

Ensuring creativity of buffets and day-to-day customer special needs

Promoting an excellent work environment by following Standards of Excellence

Providing hands-on activity with making of candelabras, sauced stations, and quality checks of room and individual tables

Assignment requires working in areas with high-levels of background noise (bands, guests)

Ensuring a safe working environment by following all work practices



REQUIREMENTS


KNOW HOW/EXPERIENCE:

Qualified candidates will have:

Prior serving experience in a quality club/hotel/restaurant

Knowledge of fine wines and food

Strong listening and oral communication skills

Strong interpersonal skills and a "customer first" mentality

Demonstrated knowledge and ability to adhere to quality standards for safety, sanitation and food handling

PROBLEM SOLVING

Qualified candidates must be able to:

Work with individuals and teams of diverse backgrounds

Handle multiple guest requests at the same time

Use good judgment handling emergencies

ACCOUNTABILITY

Qualified candidates must:

Ensure guests' checks and payment are accurate and complete

Learn and adhere to policies, procedures on safety, respectful work environment, and performance

Maintain a professional demeanor and appearance according to dress code/grooming standards

Act in a courteous, friendly, and professional manner

Be able to work autonomously and self-manage

Enforce all ABC requirements.

ADDITIONAL INFORMATION

Must be willing to work weekend, holiday, and evening shifts



Ability to lift a maximum of 50 pounds