Small Sales Group - Customer Account Manager

The Small Business Group Customer Account Manager is responsible for:Managing the support and implementation of the RealMed solution in physician groups with 10 or less physicians.Consulting with clients to assess technical and operational needs and recommend solutions to ensure rapid implementation of the RealMed solution.Coordinating with internal teams to schedule installations and training.Working closely with clients to identify operational and/or technical challenges and leveraging RealMed resources to resolve when feasible.Promoting positive relationships with assigned clients customers focused on maintaining high overall customer satisfaction and maximum utilization of the product. Must be a team player and be able to handle a busy and changing environment. REQUIREMENTS
Candidates will have a minimum of 3 years in one or more of the following,
physician practice management experience, billing experience, or as a practice management system trainer, . Recent experience in the healthcare field managing computer hardware/software installations and upgrades preferred. Candidates will have experience working with one or more of the following practice management software: Medisoft, Lytec, Medic+, Medical Manager. Must possess excellent phone skills, project management, influencing and consultative skills. A BS/BA degree is preferred.

The Small Group Business Customer Account Manager does not travel and is expected to work from the corporate office in Indianapolis, all trainings, support, and implementations with clients are done via a web based application.

RealMed offers a competitive salary and benefits package, and a 401(k) plan, excellent opportunity for professional development and a stimulating environment focused on providing real solutions with cutting-edge technology. If you meet ALL of the position requirements, please submit your resume and salary history to Human Resources, RealMed Corporation, 510 East 96th Street, Suite 400, Indianapolis, IN 46240 or email to [Click here for email]. Resumes can also be faxed to (317) 814-6691.

Learn more about us at www.realmed.com.