Service Porter

Department: Store-Fixed OperationsDealer: 2381-BANKSTON HONDA OF LEWISVILLEJob Description: Our ambitious team makes AutoNation a successful, energetic, forward-moving organization. Time after time, AutoNation has turned the automotive industry upside down through its innovative services and its continual push to be the No. 1 choice for career growth opportunities in the automotive industry.
We're looking for people who can make a difference because we believe that an innovative oriented team can accomplish anything!The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.Primary Responsibilities
Assist Assistant Service Manager’s by greeting customers on the drive and moving vehicles through the lanes as quickly as possible.
Install disposable seat covers, steering wheel covers, floor mats and tags in all vehicles taken in for service.
Inspect for and record on the repair order any vehicle damage present when the vehicle is taken in for service.
Drive vehicles from the service lane to their proper places in the service parking lot. Vehicles must be moved from the Service Drive in a timely manner.
Deliver the keys and repair order hard copies to the appropriate Team Leader’s workstation immediately after parking a vehicle in the service parking lot.
Maintain the parking lot in a neat and organized manner and keep the parking areas free of debris at all times. Finished cars must be kept in the front lot to ensure technician access to their bays and incomplete vehicles. Continuously rearrange vehicles for easy accessibility.
Make sure all vehicles in the service parking lot are kept locked and that all windows are rolled up.
Assist in moving disabled vehicles in or around the Service Department.
Assist Lube Techs in moving vehicles in and out of Quick Lube bays when they are busy.
Operate overhead doors as needed to assist customers or service employees and to maintain the best possible shop working environment.
Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the Cashier. Vehicles are to be parked in the customer pick-up area immediately when called for by the cashier.
Inspect each vehicle for lot damage that may have been done during the vehicle’s stay in the Service Department. Report any damage to management immediately.
Prior to retuning a completed vehicle to a customer, remove the sea covers, steering wheel covers, floor mats, and I.D. tabs installed when the vehicle was taken in for service.
Inspect the vehicle for grease spots or any other stains or debris that the Service Department may have left and clean them up immediately using the materials and techniques specified by management.
When delivering completed vehicles to their owners, thank them in a friendly and courteous manner and let them know that we appreciate their business.
Keep Service Drive lanes clean and free of debris at all times.
Keep Service Drive booths interior and exterior clean at all times.
Take used tires and batteries to the designated tire and battery areas daily.Additional Comments: Join AutoNation, ranked as one of America's Most Admired Companies for 4 consecutive years by Fortune Magazine, where your talent can make a difference. Become a part of an award winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability. We are an equal opportunity employer and a drug free workplace.
REQUIREMENTS
Required Experience: Ideal candidates will have:
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Valid Driver’s LicenseRequired Education:
High school diploma or equivalentCompensation: We offer competitive pay, health, dental, life, and disability insurance, 401(k) program, paid vacation, Employee Vehicle Purchase Program, professional working environment, job specific training and fantastic advancement opportunities.