SOCIAL SERVICES - ACCESS CASE MANAGER

Social Services - Access Case Manager. English/Spanish req'd. Submit cover letter and resume to: [Click here for email] (Via email lets us circulate your information more efficiently.)
Web CB192126

Job Title:Access Case Manager
Program(s):Access Services
Reports To:Access Supervisor
FLSA Status:Exempt
Salary Grade:Prepared By:Management Team
Approved By:Management Team
Approved Date: November 1, 2004
Review Date:August 28, 2006


SUMMARY

(FT/PT) position, Bachelor’s degree in Clinical Social Work, Clinical Psychology, Counseling or related degree. Direct previous clinical experience in assessment, crisis intervention, and treatment of clients within broad range of diagnostic categories preferred. Ability to work within a team and to act as liaison between Access function and staff is also required. Fluency in English/Spanish languages required.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1.Responsible for evaluating all requests for service in coordination with the intake screener. Assess appropriateness of request for CCO services and initial program assignment.
2.Schedule assessments with other staff, give referrals to community resources.
3.Maintain data information and service information on all clients requesting services.
4.Review and summarize assessments from other staff as needed.
5.Participate in agency meetings and in-service trainings.
6.Provide insurance benefit checks for clients seeking service.
7.Monitor active cases with the psychiatrists for compliance.
8.Maintain records in compliance with agency policies and appropriate clinical practice.
9.Provide case management services as defined in the service plan that coordinate, support, and advocate for clients who need multiple services and require assistance in gaining access to and in using mental health, social, vocational, educational, child welfare, and other community services and resources.
10.Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE



LANGUAGE SKILLSMATHEMATICAL SKILLSREASONING ABILITY
• Level 1 … Minimum skills• Level 1 … Minimum skills• Level 1 … Minimum skills
• Level 2 … Basic skills• Level 2 … Basic skills• Level 2 … Basic skills
• Level 3 … Intermediate skillsX Level 3 … Intermediate skills• Level 3 … Intermediate skills
• Level 4 … High skills• Level 4 … High skills• Level 4 … High skills
X Level 5 …Very high skills • Level 5 … Very high skillsX Level 5 … Very high skills
• Level 6 … Highest skills• Level 6 … Highest skills• Level 6 … Highest skills


POSITION DESCRIPTION SKILL LEVEL ANALYSIS


Skill Level Definitions:

Mathematical skill levels are defined as:
Level 1:Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of
American money and weight measurement, volume, and distance.
Level 2:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute
rate, ratio, and percent and to draw and interpret bar graphs.
Level 3:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Level 4:Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and
trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Level 5:Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply
mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques,
sampling theory, and factor analysis.
Level 6:Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory. Ability to work with
concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.

Language ability is defined as:
Level 1:Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between
series of numbers. Ability to print and speak simple sentences.
Level 2:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to
effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Level 3:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write
routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Level 4:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from
groups of managers, clients, customers, and the general public.
Level 5:Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to
common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for
publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of
directors.
Level 6:Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and
presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Reasoning Ability is defined as:
Level 1:Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Level 2:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Level 3:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Level 4:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Level 5:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Level 6:Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
REQUIREMENTS
Please refer to the Job Description above to view the requirements for this job.