Receivable Resolution Analyst

Headquartered in San Antonio, Kinetic Concepts, Inc. is a publicly-traded (NYSE: KCI) global medical technology company with direct operations in 18 countries with over 5,800 employees and has annual revenues of $1.2 billion. KCI is one of the fastest growing and most exciting companies in the medical technology sector. KCI has provided a wide range of innovative medical devices for 30 years, including leading-edge innovation in wound care, pulmonary care and bariatric care to patients in all care settings. More details on KCI can be found at www.kci1.com.We currently have an opening for a Receivable Resolution Analyst. Monitor and resolve AR Credit balance activity. Assist with special research projects required for receivable resolution.
Major Responsibilities and Duties:·Daily review of Payor level AR Credit Balance activity submit required documentation for approval.·Over see assigned payor credit balance activity with minimal supervision.·Provide weekly productivity reports.·Prepare and submit refund check request with required support.·Prepare and submit adjustment write off activity when appropriate.·Prepare and submit payment transfer request when appropriate.·Prepare and submit revenue rate corrections when appropriate.·Research of Payor contracts and fact sheets required.·Coordinate with the Tax Department to resolve tax related questions pertaining to payor.·Work directly with Senior Contract Administrator and Payer to resolve identified payment patterns that result in ongoing credit balances with in receivables.·Identify opportunities to negotiate offset for debit credit claim activity associated with the same payer. Obtain documentation from payor authorizing KCI to process the offset.·Review and approve adjustment and refund activity for peers up to $500.00 per patient admit.·Reconcile PIP Payment In Process payor accounts and submit timely refund request.·Research and respond to Credit Card Charge Backs timely.·Assist peers with research projects as needed.·Meet or exceed daily credit balance resolution metrics. At this time resolution of 25 claims per day is required.·Participate in special receivable projects as defined by management.·Participate in any and all reasonable work activities as may be deemed suitable and assigned by management.
REQUIREMENTS
· Bachelor degree in Business related field or equivalent 7 years analytical work experience.
· 4 years experience required in user problem solving and information systems interaction.
· Health Care Billing or Collections desired.
· Proficient use and knowledge of Microsoft Office tools.
· Ability to understand system application concepts.
· Ability to understand and perform project management techniques.
· Strong organizational skills.
· Achieves passing scores on pre employment skills test.
· Willingness and ability to participate in all required training programs.
· Self Starter working effectively in a team environment as well as independently.
· Adhoc reporting experience preferred.
· Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment.