RS-Westchester

American Imaging Management, Inc., located in Westchester, IL (a western Chicago suburb) is the leading diagnostic imaging management company in the U.S. Our Preauthorization Team is seeking a well-spoken, detail-oriented dependable individual to join our growing team.
Responsibilities:
Enter demographic and screening information from requesting physician office or provider via telephone or facsimile into the preauthorization computer system.
Screen preauthorization requests using approved criteria and guidelines.
Identify and appropriately refer cases to the preauthorization nurse for clinical review.
Provide information to referring/rending physician offices and network imaging centers regarding program requirements.
Maintain current personal client files updated with the most current client fact sheets provided.
Monitor department voice mail and process preauthorization requests in accordance with departmental guidelines.
Maintain telephone service standards in accordance with departmental goals.
REQUIREMENTS
Qualifications:
Qualified candidates will possess excellent communication skills, including 2 years experience in a customer service role, preferably in a health care environment.
Previous experience in a health-related position such as a CNA, ART or office manager is ideal.
Candidates should have solid computer skills and typing speed of 30-35 wpm.
Formal medical terminology training is preferred.
When you join our organization, you'll enjoy a pleasant team environment and a comprehensive benefits package, including health, dental, life, disability, 401(k) plan, tuition reimbursement and more.Related Keywords:Call Center, Medical Terminology