Coordinator, Implementation
JOB SUMMARY:Under the direction of the Project Owner and assigned Project Manager(s), the Implementation Coordinator creates and maintains project documentation, coordinates meetings, develops associated materials, and communicates information to the project team in support of assigned projects. Projects may include acquisitions, new market development, existing market expansion, new products or post go-live support.
In addition, the Implementation Coordinator is responsible for being the technical support on MS Project for the cross-functional implementation team (including functional areas that have limited experience or resources to maintain their portion of the project plan.)PRIMARY RESPONSIBILITIES:1.Responsible for project meeting scheduling through Outlook, preparation of agendas and minutes, development and distribution of all handouts. Attends project meetings to start conference call, take attendance and minutes, and provide copies to team of all handouts.
2.Receive, review and electronically file weekly status reports from each functional area, updating project documentation with new information and alerting Project Manager of issues or concerns.3.Assist the Project Manager in developing and documenting project charter, issue logs, risk grids and other workflows, grids, tables, etc. used in managing new business implementation.
4.Prepare and maintain a large, overall project plan and/or a high-level Key Dates Grid. Initial information is gathered from the list of tasks provided by functional area experts, existing documents and project plans, notes, and general communications. Updated information is gathered from the weekly status reports and various project meetings.
5.Review, edit, and revise documents produced by others in support of projects.
6.With the assistance of ITS, request security rights to project folders, create project folders, communicate structure and access to project team. Create and maintain a version control system that manages access to project documentation, not only electronically, but for paper documents that must have restricted distribution.
7.Act as liaison between the Implementation Department and assigned cross-functional team members for project-related documentation, communications and tasks.
8.Performs other tasks as assigned.
REQUIREMENTS
JOB REQUIREMENTS:Education and Experience:
•Four year college degree or equivalent combination of education and experience.
•Minimum 2 years project management experience with preferred emphasis on health care.Knowledge and Skills:
•Strong oral and written communications skills. Must be able to write with clarity, organization, precision, and accuracy.•Ability to exercise sound judgment and to maintain confidentiality.
•Strong working knowledge of project management tools and methodologies.
•Creative and capable of conceptualizing a scheme of information required to support project implementation, then translating that scheme into tangible products.•Desire ability to identify gaps and either resolve or bring them to the attention of others.
•Good interpersonal skills. Must be able to interact effectively with all departments to obtain information necessary to develop clear and accurate plans, issues, risks and communications.
•Advanced user skills with working knowledge of MS Word, Excel, Access, Project, Outlook and PowerPoint.
•Sound personal management skills to plan, organize, schedule, and complete own work and work that is coordinated with others.
•Self-starter; must work well independently with little direction.
•Ability to work in a dynamic organization with changing priorities and deadlines.
•Ability to multi-task and reprioritize as needs shift.Physical Requirements:
•Must be able to operate a computer.
•Must be able to operate a telephone.
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