Clinical Applications Specialist - Minneapolis

TITLE: Clinical Applications Specialist

COMPANY OVERVIEW: Vital Images is a leading provider of enterprise-wide advanced visualization software solutions. The company’s technology gives radiologists, cardiologists, oncologists and other medical specialists’ time-saving productivity and communications tools that can be accessed throughout the enterprise and via the Web for easy use in the day-to-day practice of medicine. In addition, Vital Images’ strength in strategic partnerships expands physicians’ capabilities and access to Vitrea software throughout an enterprise.

BASIC PURPOSE AND OBJECTIVES:

This position will be responsible for the applications training for both the on-site training and the in-house training. The Clinical Applications Team will drive the customer training segments and be responsible for insuring that customer-training issues are addressed in a timely manor. This position will also provide clinical support in the use of our software for marketing and testing.

OVERALL OUTPUTS, DUTIES AND RESPONSIBILITIES:

Job Responsibilities: Build a process and database to track and schedule customer training activities Develop the curriculum to support the In-house, on-site, and road show training activities Help facilitate the scheduling of all customer training activities Perform field applications Form and help train in existing and future distributors of Vital Images Implement a streamline rollover to Saleslogix within the applications department Help develop new training curriculums Help train new sales hires

Job Functions

Communication Ability to teach users the use of our products Communicate with management on the status and quality of customer training

Technical Clinical experience in both CT and/or MRI A thorough background in 3D anatomy/pathology

Professional Growth Keeps current on new technology through the use of Trade Magazines Must be able to attend training seminars and Conferences

Service Quality Provides accurate and timely information to users Responds to customer needs quickly and efficiently Assumes responsibility to meet customer needs

Organizational Communication Shares prompt, reliable and complete information to others who need it Attends or is responsible for information given at meetings and through our organizational channels Demonstrates attention to others by using active listening skills Maintains patient and appropriate organizational confidentially

Other Job Requirements Attendance - Is consistently present and punctual Orients new employees as assigned.Ability to take on project to completion with little coaching.

ORGANIZATIONAL RELATIONSHIPS:

CONTACTS:
Internal: All EmployeesExternal: Customers, partners, vendors
REQUIREMENTS
Travel Percentage: 70%
EDUCATION AND EXPERIENCE REQUIREMENTS: AA degree or a RT Certification with clinical experience in both CT and/or MRI A four year degree is preferred

SKILLS AND OTHER REQUIREMENTS: Likes to teach, perhaps a background in some form Excellent organizational skills Strong customer service orientation Can-do approach A thorough background in 3D anatomy/pathology would be a solid plus. Must have a thorough understanding of the physiology of the body

PHYSICAL REQUIREMENTS: Must be able to travel via car and airplane up to 75% Must be able to lift 50 pounds

WORKING CONDITIONS: Work during normal business hours Monday though Friday. Travel and training will involve some weekends.

We are an Equal Opportunity/Affirmative Action Employer M/F/D/V