Behavior Intervention Field Supervisor

SUMMARY: Supervises employees providing community-based services to individuals experiencing mental health, developmental disabilities and/or substance abuse issues. Reviews service notes, reports monthly progress and incidents, and assists in completing required documentation to continues services. Assists Behavior Intervention Manager with training new staff, evaluating staff, monitoring staff schedules, time and travel sheets, service notes and other required documentation.

A. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1.Supervises employees providing community-based service to individuals experiencing mental health, development disabilities and/or substance abuse issues.
2.Ensures client’s service plan is appropriate in identifying specific needs, outcomes and interventions.
3.Assists in the utilization review process.
4.Attends and participates in treatment team meetings.
5.Reviews documentation from service providers to ensure compliance with current Medicaid and Medical Records criterion.
6.Reviews and processes timesheets, progress notes, and all other required paperwork in a timely manner.
7.Tracks service authorizations, to include start/end dates and authorized hours per week.
8.Ensures all Behavior Intervention Specialists receive required training and personnel records are in compliance.
9.Annually attends the following trainings: Clients Rights/Confidentiality, OSHA Bloodborne Pathogen Training, Code of Ethics, CPI Training, CPR/First Aid.

B. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1.Performs other duties as assigned.
2.Practices universal medical precautions by understanding and utilizing personal protective and safety equipment.
3.Ensures confidentiality regarding sensitive material including employee and service user’s individual rights to privacy, and protected health information.
REQUIREMENTS
A. ESSENTIAL PERFORMANCE EXPECTATIONS RELATED TO CORPORATE COMPLIANCE, COMPANY MISSION, GOALS AND ORGANIZATIONAL CLIMATE:

ETHICS AND COMPLIANCE RESPONSIBILITIES OF ALL EMPLOYEES
No employee, supervisor or manager of RHA Health Services, Inc. has the authority to direct any other employee to do anything that violates company policies; local, state or federal laws or regulations; or the standards found in the RHA Code of Conduct. RHA will take prompt action up to and including termination of employment on the first offense for failing to comply with these policies, laws, regulations and standards and/or failing to report conduct which violates these policies, laws, regulations and standards. No RHA employee, supervisor or manager is permitted to engage in any form of retaliation or retribution against anyone who reports a concern.

RHA Health Services, Inc. delivers high quality, safe and caring support services to individuals in a variety of settings. Commitment to quality is paramount, and the culture also endorses growth and development, sound financial management, and strong adherence to a Corporate Compliance Plan and the Code of Ethical Conduct. The Company focuses on complying with all Federal, State and Company regulations and eliminating waste, fraud, and abuse. This includes but is not limited to, ethical billing practices and the preservation of individual and public property and monies. The Corporate Culture strongly encourages and supports team problem-solving and employee participation at all levels.


PART III

SUPERVISION:
May supervise 2 or more employees under the supervision of the Behavior Intervention Manager. Is responsible for coordination of the assigned area of community service delivery.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include assisting the Behavioral Intervention Manager with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and applying corrective action; addressing complaints and resolving problems under the supervision of the Behavioral Intervention Manager.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
•Master’s Degree in a related Human Service field with one year of full time post-graduate experience with population served; or
•Bachelor’s Degree in a related human service field with two years of full time post-undergraduate experience with population served; or
•Bachelor’s Degree in a field not related to human service with four years of full time post-undergraduate experience with population served; or
•Substance Abuse Professional who has a counseling certification by the North Carolina Substance Abuse Professional Certification Board.
•North Carolina Board of Nursing Registered Nurse with four years of full time experience in psychiatric mental health nursing.
•CPR, First Aid, Seizure Management and Heimlich maneuver training.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, procedure manuals and program plans. Ability to write routine reports and correspondence, respond to common inquiries or complaints from the people supported, staff or regulatory agencies. Ability to write and evaluate progress notes that conform to prescribed style and format. Ability to effectively present information before individuals, groups of persons, parents and/or guardians, state officials, and other employees of the organization. Ability to effectively communicate with the people supported and the general public.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in common units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.


REASONING ABILITY:
Ability to define problems collect data, establish facts, and draw valid conclusions. Ability to deal with problems in generally standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid drivers license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in professional field if licensure and maintenance of credentials is a part of professional certification.

OTHER SKILLS AND ABILITIES:
Successfully complete other training as may be required or amended by company policy, particularly as it relates to state and federal regulation changes and revisions. Ability to use personal computers. Develop organizational and communication skills that foster TEAMWORK.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, feel objects, tools and controls; talk and hear; taste and smell. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and get up and down off the floor.

The employee must regularly lift and/or move up to 20 pounds occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly in an office type setting and residential (home) type setting with varying degrees of background noise, usually less than moderate. Lighting and ventilation is available as found in an office environment or normal home setting. Smoking is not permitted inside any company owned/operated facilities or vehicles. The employee occasionally works in outside weather conditions and is occasionally exposed to wet and/or humid conditions.