Grocery Team Member

Job Summary Works together with other Team Members to assure that all objectives and goals of the department and store, as communicated by the Team Leader/ Store Leadership, are met or exceeded. Provides excellent customer service while serving and selling the highest quality foods. Abides by the strictest standards of physical and food safety, freshness and sanitation. Essential Duties Give every customer immediate and undivided attention. Follow through on all customer questions and requests. Successfully complete Quest training program. Ability to work well within a team. Can lift a minimum of 15 up to 40 pounds. Keep department supplies filled and maintained. Follow established food safety procedures. Keep all cases and shelves clean, well stocked and properly rotated. Maintain accurate retail pricing and signage. Sample department products to the customers. Take special orders and inform the Team Leader. Be aware of new products and their placement. Maintain back stock areas and coolers. Document product transfers, waste and spoilage using appropriate forms. Practice safe use of all tools and equipment required by the position. Practice proper care and maintenance of all equipment. Know and practice proper lifting techniques. Report safety violations and hazards immediately. Effectively communicate with all TMs regarding proper department operations. Help cross merchandise product with other departments. Adhere to cleaning and maintenance schedules. Attend all department, store and training meetings when scheduled. Accept and process product from Receiver. Answer telephones with proper etiquette when time permits. Assist other departments when necessary to facilitate customer service. Participate in regional and national sales promotions. Wash dishes and utensils when necessary. Flatten and bale excess cardboard. Stock freezers, dairy and bulk sections when required. Cut cases for stack displays. Regular attendance is essential. Perform other duties as assigned by Team Leader/Store Leadership.
REQUIREMENTS
Job Requirements Able to meet physical job requirements. Must have a passion for natural foods. Able to communicate effectively with others and convey enthusiasm. Possess some customer service experience. Must be self-motivated and solution oriented. Is available for flexible scheduling to meet the needs of the department. Desire to learn all aspects of Team. Working Conditions Exposure to temperature variations and wet conditions. May walk and work on uneven surfaces. Requires reaching above and below shoulder height. Some exposure to dust, gas, fumes and chemicals. Repetitive use of hands with power grasping and fine manipulation. May need to use a ladder or stool to reach product or supplies. Exposure to continuous background and occasional loud noises. Walking surfaces are sometimes slick. Repetitive stretching and lifting required. Any item over 40 pounds requires a team lift