Floral Supervisor

Department: FloralJob Summary:
Maintains a positive company image by providing courteous, friendly, and efficient customer service. Supports the Store Team Leader and Regional Coordinator in maintaining regional standards. Responsibilities include, but are not limited to, receiving and preparing product and maintaining the floral area and selling the product.
REQUIREMENTS
Duties and Responsibilities:
Receives, unloads, and puts away product delivery. Prepares flowers, plants, and other products for display and sale.
Maintains correct department signage and pricing.
Arranges and designs floral items, rotates products.
Answers customer questions and practices suggestive selling.
Complies with all applicable health, sanitation and safe work practices.
Operates and sanitizes all Floral equipment in a safe and proper manner.
Answers department calls and pages quickly and with excellent phone etiquette.
Performs other duties as assigned by the Floral Supervisor or Produce Team.Requirements:
2+ years plant /flower experience, preferably retail
Ability to follow instructions and established procedures.
Ability to knowledgeably communicate the product line to the customer.
Ability to understand customers’ needs.
Ability to perform simple math operations.
Excellent interpersonal skills and ability to communicate effectively with others.
Ability to understand and complete departmental transfers.
Must be 18 years or older and able to work a maximum of 8-10 hours per day.
Ability to stand and walk for up to 4 hours without a break.
Ability to bend and stoop to grasp objects, climb ladders, lift loads up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.
Ability to visually examine products for quality and signage/labeling for accuracy.
Demonstrated proficiency in the proper use of a dumpster, baler, floral axe, knives, and all related equipment.
Able to work a variety of shifts including weekends, evenings, and holidays.
Willingness to provide exemplary customer service constantly and consistently.
A desire to learn about natural and organic foods and products.