Wholesale Account Executive - Cleveland, OH

Employment Type: Regular Full/Part Time: Full Time Division: Mortgage Location: Virtual Location THIS POSITION IS LOCATED IN CLEVELAND, OH

*Local Candidates Only**

GENERAL FUNCTION:
Performs a wide range of duties relating to the acquisition of residential 1st mortgage loans from third party originators (TPO's). Develops new contacts and services existing TPO's within the standards and objectives defined by management. Actively participates in cross-selling opportunities between TPO's and their customers, as well as with other divisions of the bank. Maintains contact and relationships with both internal and external customers to ensure all expectations are met. Assumes overall responsibility for maximizing a successful business relationship with their TPO customers.

DUTIES & RESPONSIBILITIES:

Works in assigned territory to ensure awareness by TPO's of Mortgage Company loan products and policies.

Develops new TPO contacts through various mortgage affiliations including mortgage broker and banker organizations, mortgage insurance company contacts, etc...

Maintains knowledge of Mortgage Company policies and procedures, loan products, and pricing.

Follows defined protocol for escalation of exceptions.

Assists new TPO's throughout the approval process.

Assumes responsibility for complete training of new TPO on all Mortgage Company loan products, pricing, processing, underwriting, and funding procedures, and conducts follow-up training as needed.

Aggressively assists in resolving procedural deficiencies of TPO's.

Manages pipeline for all registered loans through closing and package delivery to maximize pull-through with on-time delivery.

Actively shares in due diligence of investigating business background of potential new TPO's as well as being aware of TPO compliance procedures and customer satisfaction issues. Immediately reports to management any knowledge of procedures or conduct by TPO that are not in compliance with Mortgage Company's standards.

Maintains high levels of customer service while managing each TPO and support staff's expectations.

Enhances and encourages the effort to cross-sell both TPO's for business services as well as TPO's new customers in multiple banking services.

Manages to the monthly, quarterly, and annual goals established by the Mortgage Company.


SUPERVISORY RESPONSIBILITIES:
None.
Job RequirementsMINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:


High school diploma or equivalent mandatory. Four-year college degree preferred.


Knowledge of conventional and government lending guidelines.


Knowledge of residential mortgage processing, underwriting and closing procedures.


Knowledge of federal lending regulations governing real estate lending.


Substantial knowledge of automated underwriting systems.


Ability to read financial statements and understand forms of business ownership.


Demonstrated organizational skills.


Strong written and verbal communication skills.


Demonstrated teamwork and customer service skills.


Proven computer skills.


Sales skills.


Strong desire to excel in a competitive environment.

E.O.E., M/F/D/V

Work Schedule
Min Start Time
Max End Time

Monday
08:00 AM
05:00 PM

Tuesday
08:00 AM
05:00 PM

Wednesday
08:00 AM
05:00 PM

Thursday
08:00 AM
05:00 PM

Friday
08:00 AM
05:00 PM


Additional Availability