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 Investor Services Quality Assurance Analyst

Details
Country: USA
Location: Washington DC
Total applied: 40
Location:US-DC-Washington

Base Pay:N/A
Employee Type:Full-Time Employee

Industry:Banking - Financial Services

Manages Others:yes
Investor Services Quality Assurance Analyst

Financial Services leaderReach Your Peak with ICMA-RC. Headquartered in Washington, DC, our firm manages over $25 billion in retirement plan assets for more than 600,000 individuals. We are constantly looking for ways to create new opportunities to serve our customers. We are oriented toward problem solving. Our culture is values-driven, employee-friendly, energetic, proactive, committed to quality and leadership. We have the capacity and financial strength to always think long-term, and we use technology to remain smart and nimble. We are terrific navigators, have extraordinary vision and we love to win in our fiercely competitive marketplace. We have an extraordinary talent base, and we invite you to consider ICMA-RC ' an opportunity to Reach Your Peak.In this position you will supervise and centralize Investor Services Monitoring Program. Assist Team Supervisors and Specialists in the development of Investor Services associates via the monitoring process. Collaborate with Team Supervisors for trends and developmental needs of their teams. Provide training needs to Quality Solution Coordinator based on monitoring data. Coordinate the monthly monitoring and analysis report.Note: Individuals in this position must be fingerprinted at time of hire.For your well-being, we offer an exceptional compensation and benefits package that features a highly competitive salary, a 401(k) Plan with a potential employer contribution of 10% per year, annual bonus opportunities for all Associates, and a conveniently located, welcoming, business casual workplace.
For your career, we offer tuition reimbursement, professional development courses, seminars, career enrichment assignments, mentoring programs and a record of enterprise growth that creates continuing opportunities for career advancement.
Consider ICMA-RC, and respond in strictest confidence. Click the link to our website, go to Career Opportunities and open Investor Services Associate under Client Services. We look forward to hearing from you.
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